Alex Stern

Motivated and results-oriented program management professional with over a decade of experience in account management, business development, and customer relationship building. Proven track record in driving results, developing strategic partnerships, and achieving revenue growth in highly regulated and dynamic industries. Adept at utilizing CRM tools to optimize workflows and maintain detailed outreach records.

Tax Professional at H&R Block (2025-10 – Present)

• Assist clients in preparing their Federal, State, and local tax returns.
• Upsell additional products and services.

Regional Account Manager at ROLF Eyewear (2025-02 – 2025-08)

• Prospected the region for new accounts through phone calls and site visits.
• Drove sales at existing accounts through sales staff training and inventory swaps.

National Field Marketing Manager at Products Programs ICF (2018-06 – 2024-04)

• Oversaw field services and managed a $5 million annual budget across 20 programs.
• Managed key accounts and collaborated with partners to drive sales of energy-efficient products.
• Directed pricing, budgeting, and strategic expansion initiatives across multiple regions.

Program Manager / Lighting & Appl & Multifamily Recycling Programs at ICF (2017-02 – 2018-06)

• Allocated and monitored budgets totaling $4.7 million for energy-efficient product rebates.
• Led cross-functional teams and established key performance indicators (KPIs) to drive program success.

Program Manager / NYC Retrofit Accelerator at ICF (2015-08 – 2017-02)

• Oversaw the allocation and execution of a $3.1 million budget for program implementation.
• Spearheaded the formation of a building management community by guiding a team of account managers.
• Directed cross-functional teams comprising engineering and sales subcontractors.
• Maintained and cultivated client relationships (New York City Mayor's Office of Sustainability).

Vice President / Product and Business Development at American Home Automation / SmartCity US, Inc. (2014-10 – 2015-08)

• Spearheaded product design and marketing strategies, and identified new business opportunities, securing a $1 million pipeline.

Senior Account Management Team Leader / NYSERDA's New York Products Program at Lockheed Martin Corporation (2012-01 – 2014-10)

• Managed rebates budget of $9.3 million
• Directed a team of six Account Managers to efficiently cater to the needs of 50+ manufacturers and more than 800 retail storefronts within the designated territory of New York State.
• Spearheaded initiatives aimed at cultivating and sustaining a diverse portfolio of potential accounts through a comprehensive and strategic approach.
• Utilized data analysis to track progress towards established objectives, implementing necessary adjustments in staffing and workflows to ensure goal attainment.

Bachelor of Science in Management Information Systems – SUNY At Old Westbury

Associate of Applied Science in Ophthalmic Dispensing – CUNY NYC Technical College