Alexa Moscoso
Customer-focused professional with 4+ years of experience providing exceptional customer service in fast-paced hospitality and retail environments
Talent
NorwalkMember since August 2, 2026
Customer serviceOrganization
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Customer serviceOrganization
About
Customer-focused professional with 4+ years of experience providing exceptional customer service in fast-paced hospitality and retail environments. Strong communication, organizational, and problem-solving skills with a passion for creating positive customer experiences. Seeking to transition into a leasing consultant role.
Experience
Server & Takeout - Colony Grill - Stamford, USA
(2023-11)
Delivered exceptional service in a fast paced environment while assisting hundreds of guests weekly
- Handled incoming phone calls, answered questions and coordinated takeout orders with accuracy
- Resolved customer concerns professionally to maintain a positive guest experience
- Maintained accuracy while balancing multiple priorities during peak business hours
- Process cash and credit transactions accurately using POS system
Hostess - Yard House - Norwalk, USA
(2022-09 - 2023-08)
- Managed reservations, waitlists, and guest flow to ensure efficient operations
- Answered phone calls and assisted guests with questions and reservations
- Delivered a welcoming and professional first impression
- Resolved guest concerns quickly and professionally
