Shellby Smith
Customer-focused professional with several years of experience delivering exceptional service in fast-paced environments
Talent
Palm Desert, CAMember since May 28, 2026
Customer ServiceCash HandlingCommunicationFast-Paced Environments
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Customer ServiceCash HandlingCommunicationFast-Paced Environments
About
Customer-focused professional with several years of experience delivering exceptional service in fast-paced environments. Strong communication, teamwork, sales, and problem-solving skills. Recognized for creating positive customer experiences, maintaining professionalism under pressure, and contributing to team success.
Experience
Order Taker / Shift Leader at Pepper Grind Coffee (2021-08 – 2023-07)
- Assisted customers with purchases and order selection.
- Trained and mentored new employees.
- Managed transactions and cash handling responsibilities.
- Assisted with social media content and customer engagement.
Server at Chili's (2023-09 – 2026-04)
- Delivered exceptional customer service in a high-volume restaurant environment.
- Recommended menu items and promotions to increase sales.
- Handled cash and electronic payments accurately.
- Resolved customer concerns professionally and efficiently.
- Collaborated with team members to ensure excellent service.
Education
Bachelor of Science in Exercise Physiology – California State University, Chico (2025-05)
Associate Degree in Kinesiology – Imperial Valley College
