Ali Peacock

Update spreadsheets accordingly to record new patient referrals Managed 200+ patient accounts by notifying attorneys of referrals, treatment, and current balances Collected on 1000+ past accounts, staying updating on cases from previous year/s

Billing and Records Specialist at Premier Injury Specialist (2023-01 – Present)

• Update spreadsheets accordingly to record new patient referrals
• Managed 200+ patient accounts by notifying attorneys of referrals, treatment, and current balances
• Collected on 1000+ past accounts, staying updating on cases from previous year/s
• Evaluated treatment plans to ensure adherence to medical necessity and cost containment goals (within case limits)
• Ensuring patients are receiving quality care with no gap in treatments
• Collaborated with legal teams to prepare medical summaries for settlement negotiations
• Processed bills and prepared records to send to law firms within one week of discharge
• Negotiated bills with attorneys post settlement

Case Manager at Advanced Marketing & Management (2023-01 – Present)

• Pain management, Neurology, and Orthopedic referral coordination across multiple medical facilities
• Communicate accordingly across companies to insure everyone is aware of all case updates
• Simultaneously record and keep track of new patient cases while collecting on accounts that are settling
• Oversaw the complete treatment course post PI claim (I.E. chiro>medical>pain management>ortho)

Patient Coordinator at Pulmonary and Sleep Medicine (2022-01 – 2023-12)

• Insurance Verification: Confirm ins. is in-network and active
• Post Payments to patient accounts
• Patient assistance with check-in procedures
• Chart Audits; HEDIS, MCR risk management, etc.
• EHR/EMR
• Collect copays, coinsurances, and patient balances.

Office Administrator/Medical Assistant at Atlanta Pain Clinic (2019-01 – 2022-12)

• Obtain insurance prior-authorizations for Visits and/or Procedures.
• Handle inventory; itemizing, ordering, and restocking
• Handle PCI compliance
• Pay invoices.
• Schedule new patients; verify insurance benefits.
• Assist in non-invasive outpatient procedures.
• EHR/EMR
• Tracked, managed, and collected on Personal Injury patients

Bachelor of Science in Health Care Management – Clayton State University (2023-05)