Aliyah DeJesus

Highly organized and detail-oriented administrative professional seeking to leverage general office management experience into a legal administrative support career. I bring a proven track record of optimizing office workflows, maintaining records, and handling confidential information with integrity in small-business environments. Currently pursuing a Juris Doctor with a focus on Intellectual Property, providing a strong foundational understanding of legal terminology, document handling, and regulatory requirements to support attorneys and legal teams effectively.

Office Administrator - Dash Logistics - Nashville, TN

(2023-12 - 2024-05)

• Accomplished a 20% reduction in office supply costs as measured by monthly expense reports, by auditing inventory and renegotiating local vendor contracts.
• Maintained 100% accuracy in preliminary payroll data entry for 15 employees as measured by zero administrative disputes, by implementing a standardized digital timesheet collection system.
• Improved internal office communication flow as measured by a 30% decrease in delayed messages, by overhauling the front desk triage and call routing protocol.
• Protected sensitive operational and personnel records by establishing a secure, lock-and-key physical filing and encrypted digital backup system.

Administrative Assistant - Cumberland Valley Retail Ventures - Nashville, TN

(2019-01 - 2023-12)

• Accelerated daily reporting processes by 15% as measured by end-of-day completion times by creating automated Excel templates for basic sales and inventory tracking.
• Achieved a 95% on-time task completion rate for the leadership team by proactively managing the daily schedules and calendars of the department manager.
• Resolved over 50 weekly external inquiries as measured by call log metrics, by actively managing the general inbox and promptly directing requests to the appropriate personnel.

Associates of Arts - Government, Public, & Non-Profit Administration - South Puget Sound Community College (2027)