Amira Elsayed

Versatile administrative and client-service professional with experience supporting attorneys, coordinating schedules, preparing sensitive documents, managing customer accounts, resolving service issues, and supporting event and hospitality operations. B.A. in Communications with a strong record of organization, professional communication, problem-solving, and managing competing priorities in fast-paced environments. Seeking administrative, account/client services, operations, or event coordination opportunities.

Legal Administrative Assistant at Royer Cooper Cohen & Braunfeld LLP (2024-07 – Present)

Provide administrative support to attorneys while managing competing priorities, deadlines, and day-to-day workflow.

• Manage attorney calendars and schedules, coordinate meetings, and respond to time-sensitive scheduling needs.
• Serve as a point of contact for clients through professional email correspondence and ongoing administrative support.
• Prepare and process legal and administrative documents with accuracy and attention to detail.
• Support attorney billing processes and serve as a Notary Public for document execution and notarization.

Customer Service Representative at Valueguard Home Inspections (2022-01 – 2024-12)

• Managed phone and email inquiries, scheduled new clients, retrieved customer data, canceled services, and communicated relevant service information.
• Maintained and updated customer accounts while resolving complaints and service issues.
• Supported revenue growth by identifying and upselling relevant services to new and existing clients.

Court Clerk at City of Philadelphia (2018-02 – 2021-12)

• Prepared and updated court docket entries and recorded case dispositions and court orders.
• Responded to public inquiries regarding judicial procedures and researched files to obtain information for the court.

Supervisor at Wells Fargo Center (2017-01 – 2018-02)

• Coordinated suite operations and staff schedules to support timely service and a high-quality guest experience.
• Resolved guest and employee concerns while maintaining a positive work environment.
• Supported VIP guest satisfaction and ensured suite operations followed applicable service and safety requirements.

Administrative Assistant at Segal and Segal (2009-08 – 2018-04)

• Provided front-office and administrative support including scheduling, phones, filing, mailing, copying, and data entry.
• Coordinated with vendors for office supplies and repairs and maintained office equipment.
• Used Microsoft Word, Excel, PowerPoint, Outlook, and Adobe to support daily office operations.

Bachelor of Arts in Communications – Temple University, Philadelphia (2018-05)