Amy Gallant

Experienced in administration, logistics, accounting, claims and accounts payable reconciliation. Exceptional time management skills, outgoing, detail oriented and a fast learner. I am proficient at providing exceptional administrative support, building and maintaining professional relationships.

Claims Specialist - Infinite Creative Enterprises - Seabrook, NH

(2023-01 - 2026-07)

• Implemented process improvements that increased accuracy in claim assessments and approvals.
• Conducted audits on processed claims to identify trends and recommend corrective actions.
• Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.

Roadshow Logistics Coordinator - Infinite Creative Enterprises - Seabrook, NH

(2025-03 - 2026-07)

• Coordinate logistics operations to ensure timely delivery of goods and services for Costco Roadshow and Special Events.
• Completing International shipments and all required documentation.
• Developed and implemented streamlined shipping procedures to reduce delays.
• Collaborate with cross-functional teams to enhance supply chain visibility and performance.
• Coordinate with sales reps to ensure they have the tools they need to sell.

Shipping and Logistics Team Lead - Infinite Creative Enterprises - Seabrook, NH

(2017-11 - 2025-03)

Shipping and Logistics Clerk (November 2017-May 2021). Started as a temp and was hired for the full-time position as the shipping & Logistics clerk. Processed all shipments both internationally and domestically. Quickly picked up the operation of a new system; NetSuite. Promoted to the Team Lead in 2021.

• Manages the shipping team to make sure the shipping process runs smoothly and professionally.
• Facilitate weekly and monthly meetings with the shipping team and shipping brokers to maintain positive relationships.

Administrative Account Manager - Netria Corporation / Centilla Corporation - Exeter, NH

(2008 - 2017)

• Coordinated client communications to ensure timely responses and satisfaction.
• Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.

College Prep - Accounting - Exeter Area High School