Jonas Ampomah

Thorough and motivated professional with proven expertise in claims investigation, personal injury case handling, and risk analysis. Skilled in evaluating liability, negotiating fair settlements, and collaborating with counsel to resolve litigated claims. Strong organizational skills, discretion with sensitive information, and a team-oriented mindset. Seeking to leverage my claims experience in protecting the fiduciary and operational interests of the organization.

Claims Specialist - New Jersey Transit

(2025-12)

• Conducts thorough investigation of complex high exposure claims and lawsuits by analyzing information and evidence with maximum accuracy and efficiency from all relevant parties, regarding claims and legal actions filed against NJ TRANSIT.
• Assists defense counsel in all facets of trial preparation to affect a successful resolution of litigated cases.
• Authorizes settlement of claims on a timely basis within an established level of authority.
• Receives, organizes, and interprets medical and technical documentation. Consults and corresponds with medical and other professionals. Determines and selects appropriate experts, i.e., medical, economists, accident reconstruction specialists, engineers, etc. to provide a cost-effective defense of NJ TRANSIT's assets.
• Assists Claims Management with reports and projects.
• Utilizes knowledge, experience, and judgment to assess the value of the case. Initiates and conducts negotiations with claimant and claimant's attorney. Develops, reviews and interprets contracts to ensure the assets of NJ TRANSIT are protected and controlled.
• Determines and establishes liability reserves and prepares monthly reports.
• Analyzes, audits and approves payment of medical bills and expenses associated with claims and litigated cases.

Claims Examiner / Adjuster - GCG Risk Management, Inc. - New York, NY

(2017-04 - 2025-12)

• Conducted comprehensive investigations of complex workers' compensation claims, including evidence gathering, documentation review, Investigation, and liability determination.
• Served as liaison to defense attorneys; contributed to litigation strategy and trial preparation.
• Analyzed and interpreted medical reports to ensure compliance with NYS Medical Treatment Guidelines.
• Ensured timely payment of claimant's indemnity benefits.
• Ensured that claimants are provided with the appropriate and necessary medical treatments.
• Established and monitored case reserves; provided recommendations for settlement authority.
• Identified and pursued subrogation opportunities to recover costs.
• Engaged in regular negotiations with claimants and attorneys to facilitate resolution.
• Coordinated expert consultations and assessments to support case defense.

Claims Officer - Heritage Energy Insurance Co. Ltd - Accra, Ghana

(2015-07 - 2016-09)

• Investigated and assessed a variety of insurance claims including auto and property, ensuring compliance with policy terms and legal standards.
• Managed settlements, authorized claim payments, and corresponded with external vendors and repair facilities.
• Communicated directly with claimants and legal teams regarding case developments.

Master of Business Administration - MBA - Liberty University (2021-05)

Bachelor of Science - Procurement & Supply Chain Management - University College of Management Studies (2012-06)

Certificate - Insurance - Ghana Insurance College