Andrew Moreno
Operations Manager with 8 years of experience optimizing workflows, streamlining processes, and enhancing efficiency in fast-paced luxury retail environments
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About
Operations Manager with 8 years of experience optimizing workflows, streamlining processes, and enhancing efficiency in fast-paced luxury retail environments. Skilled in coordinating cross-functional teams, implementing data-driven improvements, and managing complex operational systems to deliver measurable results. Holds a BA in Business Management with strong foundations in accounting, finance, marketing, management, and economics.
Adept at applying analytical thinking, business strategy, and operational best practices to drive productivity, maintain high-quality standards, and ensure exceptional client experiences.
Experience
Operations Manager - BURBERRY - Costa Mesa, CA
(2019-11)
- Led cross-functional operational projects focused on improving inventory accuracy, optimizing workflows, and enhancing overall store performance.
- Coordinated project timelines, resource allocation, and communication across Retail Standards, Aftersales, Sales, and Payroll teams.
- Directed process improvement efforts that reduced shrink, strengthened stock visibility, and increased operational efficiency.
- Managed the implementation of new SOPs and operational rollouts, ensuring successful adoption and compliance across teams.
- Conducted data analysis to evaluate performance trends, inform decision-making, and support project planning and execution.
- Oversaw onboarding and talent development programs as structured projects with defined milestones and expected outcomes.
- Collaborated with leadership to align operational goals with broader business strategies and project objectives.
Vehicle Photographer II / Operations Lead - COX AUTOMOTIVE - Riverside, CA
(2017-02 - 2019-11)
- Directed operational workflows for vehicle processing, ensuring all Electrical Condition Report (ECR) assets were reviewed for quality, accuracy, and brand compliance.
- Led and mentored a cross-functional team, setting daily performance goals for drivers, detailers, and coordinators.
- Optimized lot organization and logistics, collaborating with internal teams to execute vehicle movement projects and inventory coordination.
- Partnered with cross-functional leadership to develop and execute tactical operational tasks, ensuring seamless transitions between processing stages.
Education
BA - Business Administration - California Baptist University (2020 - 2022)
