Angela Simon
Administrative Coordinator
Hire this person
Send a job offer directly to this candidate
About
Healthcare administrative professional with 20+ years of progressive experience at University of Iowa Health Care, specializing in patient access, clinic operations, and frontline team leadership. Expert in EPIC scheduling, workflow coordination, and patient communication across high‑volume academic medical clinics including Ophthalmology, Pediatrics, and Triage services. Known for improving operational efficiency, standardizing processes, training staff, and building strong partnerships with clinical faculty, the Patient Access Center, and interdisciplinary teams.
Recognized for reliability, accountability, and delivering exceptional patient experiences.
Experience
- Clinic Operations & Workflow Oversight
- Patient Access (Scheduling, Registration, Check‑in/Out)
- Triage & MyChart Communications
- Frontline Team Leadership & Functional Supervision
- Training, Onboarding & Procedure Documentation
- EPIC Template Management & Referral Coordination
- Physician Liaison & Stakeholder Partnership
- Contact Lens Clinic Operations
- Process Improvement & Lean Participation
- Metrics Reporting & Productivity Tracking
- Compliance & Policy Adherence (FMLA, Financial, UIHC)
Education
High School Diploma, 1990
