Annia Cole
Computer Science professional passionate about cybersecurity, systems protection, and information assurance
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About
As a detail-oriented Computer Science professional, my passion for cybersecurity, systems protection, and information assurance is unwavering. I am eager to contribute my technical troubleshooting skills, strong analytical mindset, and collaborative mindset to keep expanding my knowledge for future opportunities.
Experience
Help Desk Technician Trainee - Information Technology Department, Lane College - Jackson, TN
(2023-08)
- Diagnosed and resolved hardware and software issues across student and faculty systems.
- Performed system upgrades, RAM checks, and hard drive replacements to optimize performance.
- Supported network maintenance and basic endpoint security procedures.
Supplementary Instructor (SI) - Computer Science Department, Lane College - Jackson, TN
(2023-08)
- Led peer instruction sessions covering programming logic, algorithms, and system security basics.
- Mentored first-year students to improve comprehension and academic outcomes.
- Collaborated with professors to reinforce classroom learning through problem-solving exercises.
Team Member - Smoothie King - Memphis, TN
(2023-04 - 2025-11)
- Delivered efficient, friendly service while multitasking under pressure.
- Strengthened communication and team collaboration in a fast-paced environment.
Education
Bachelor of Science - Computer Science - Lane College (2026-05)
