Medical Courier Driver - Curri - Ellenwood, GA
(2024-07)
- Operated as an independent contractor using the Curri app to manage on-demand medical deliveries efficiently
- Utilized own vehicle with airport access and TWIC card for secure and timely package transport
- Maintained compliance with delivery schedules and safety protocols while navigating diverse routes
CSR Account Management - Internal Revenue Service - Chamblee, GA
(2021-03)
- Managed incoming calls from taxpayers, verifying information and adjusting accounts with accuracy
- Conducted quarterly reviews and participated in MS Teams meetings to ensure team alignment and performance
- Provided leadership as an active rotating lead, supporting new hire onboarding and volunteer coordination
- Ensured compliance with policies and promoted a positive, diverse work environment
Field Canvasser - Shawmut Services LLC - Atlanta, GA
(2023-07 - 2023-11)
- Conducted door-to-door outreach to engage residents and communicate campaign messages effectively
- Gathered and verified voter registration information, emphasizing accuracy and attention to detail
- Consistently met daily outreach targets, demonstrating strong time management and interpersonal skills
Truck Driver - Delta -Unifi - Atlanta, GA
(2021-07 - 2022-03)
- Operated 20-24ft box truck to deliver and load/unload food and beverage carts onto aircraft efficiently
- Maintained accurate records of fuel usage, mileage, and delivery schedules to ensure operational compliance
- Adhered to traffic laws and safety regulations while collaborating with dispatchers for route optimization
- Delivered goods timely, maintaining professionalism and customer service standards
Warehouse Associate/Ambassador - Amazon Fulfillment Associates - Union City, GA
(2018-11 - 2021-07)
- Coached 3-5 employees nightly on scan compliance and stow rates to improve warehouse efficiency
- Supported associates on the floor through coaching and labor moves in inbound/outbound dock settings
- Trained new hires on proper handling and storage techniques to minimize product damage
- Implemented safety protocols and monitored inventory levels to maintain operational standards
24-26 Box Truck Driver-Contract - NewLine Company - Norcross, GA
(2020-12 - 2021-04)
- Performed local and over-the-road deliveries operating 24-26ft box trucks with pallet jack handling
- Maintained DOT compliance and a clean driving record with valid MVR for safe vehicle operation
- Managed delivery schedules efficiently to meet customer expectations and route requirements
Property Housekeeper - The Cottages of Baton Rouge - Baton Rouge, LA
(2015-07 - 2017-02)
- Managed inventory of cleaning supplies and restocked to maintain adequate levels for operational needs
- Implemented safety procedures when handling chemicals and equipment to ensure a safe work environment
- Inspected facilities for maintenance issues and reported promptly to maintain property standards
Server/Hostess - The Belle Casino - Baton Rouge, LA
(2013-02 - 2016-09)
- Delivered exceptional customer service by greeting guests, taking accurate orders, and managing POS transactions
- Maintained cleanliness and organization to ensure a positive dining experience
- Resolved guest concerns promptly to uphold customer satisfaction and service quality
