Asha Devang

Business Analyst with 15+ years of experience supporting Oracle Revenue Management and Billing (ORMB) solutions across healthcare payer, billing, claims, enrollment, and payment environments. Skilled in ORMB configuration support, functional analysis, and solution design for billing and financial reconciliation workflows. Strong background in root cause analysis of code and SQL to identify and resolve production discrepancies.

Experienced in SIT/UAT test management, requirements analysis, functional specification, and production validation in Agile environments. Skilled at leading release delivery and communicating findings clearly to senior stakeholders. Bachelor of Engineering plus MS in Health Informatics; PMP and Google Project Management certified; Oracle Health Insurance Solution Engineer Specialist.

ORMB Business Analyst - RIA Advisory

(2024-01)

Client: BCBS

• Analyze ORMB billing and financial data models and functional configuration, investigating production and reconciliation issues to identify and resolve discrepancies.
• Develop and validate SQL/PL-SQL queries to pull, cleanse, and verify billing data supporting standard reporting, audit requests, and leadership reviews.
• Partner with development teams to define, test, and validate ORMB enhancements, API integrations, and batch processing jobs, tracking change requests through to completion.
• Support production issues and troubleshooting for ORMB billing and financial workflows, communicating findings and resolutions to business and technical stakeholders.

ORMB Business Analyst - RIA Advisory

(2022-07 - 2024-01)

Client: Optum

• Led requirements analysis and functional design for ORMB billing, payment processing, refunds, and financial reconciliation workflows in a healthcare payer environment.
• Designed and executed SIT/UAT test plans and test cases for ORMB configuration changes, API integrations, and batch jobs, supporting successful, on-time release delivery.
• Used SQL/PL-SQL to analyze production data, identify root causes of discrepancies, and validate fixes and batch/integration outputs with development teams.
• Documented functional specifications for API and batch integrations supporting transaction validation, reconciliation, and operational reporting.
• Prepared and presented functional documentation and status updates to business and delivery teams.

Business Analyst / ORMB Functional Lead - Accenture Services

(2019-11 - 2022-07)

Client: Kaiser Permanente

• Served as ORMB functional lead for enrollment, billing, payment, and financial operations, translating business requirements into ORMB functional and solution designs.
• Coordinated UAT, production validation, and release activities for ORMB enhancements, integrations, and batch jobs with business and technical stakeholders.
• Supported cross-functional analysis and testing across claims, finance, provider operations, and member services in a healthcare payer environment.

Test Manager - Accenture Services

(2015-08 - 2019-11)

Client: State of California

• Managed test planning, execution, and defect tracking across releases, ensuring quality and audit readiness for enterprise systems.
• Coordinated with business, development, and production support teams to validate fixes and confirm production readiness.
• Communicated test status, risks, and findings to leadership and cross-functional teams throughout the release lifecycle.

PMO - Accenture Services

(2011-01 - 2015-08)

Client: Cisco

• Supported project planning, budget tracking, status reporting, and governance for large-scale enterprise technology programs.
• Tracked project milestones and dependencies, coordinating with business and technical teams to ensure timely delivery.
• Developed project metrics, dashboards, and executive reports to provide visibility into project health, risk, and forecast-to-actual performance.
• Created and tracked project requests and actions to completion, supporting ongoing program activities.

Master of Science - Health Informatics - Grand Canyon University (2019-02 - 2020-12)

Bachelor of Engineering - Information Technology - Visvesvaraya Technological University (2003-06 - 2007-07)