Ashlie Bell
Operations Coordinator III
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About
Broad industry experience that includes healthcare and medical administration. Meticulous customer service and patient relations representative. Strong ability to effectively communicate with patients and staff. Excellent at multi-tasking and working under pressure, while prioritizing and completing tasks effectively and efficiently. Proficient in time and organization management. Possess superior computer skills and etiquette.
Experience
Operations Coordinator III - Kaiser Permanente - Sacramento, CA
(2021-12)
Based in the Home Health and Hospice department, I support multiple high-level executives in a fast-paced environment.
- Maintaining appointment schedules and calendars
- Maximizing the executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating phone calls on their behalf
- Managing multiple email inboxes for executives and managing expenses
- Ensure compliance with medical laws and regulations, including HIPAA guidelines
Volunteer Coordinator - Kaiser Permanente - Roseville, CA
(2017-04 - 2021-12)
- Recruit, interview, and place new volunteers in appropriate positions for assignments
- Maintain schedule and adjust for last-minute scheduling needs
- Lead, support, supervise, and provide direction including performance management and professional development
- Recognition of all volunteers on-site and off-site
- Assist with planning and facilitating all volunteers' annual EOC, PPD, and HIPAA compliance
Program Assistant/Assistant Volunteer Coordinator - Mercy General Hospital
(2015-01 - 2017-04)
- Organize and coordinate volunteer schedules
- Assist the Volunteer Coordinator with training of volunteers
- Organize volunteer schedule and meal cards
- Maintain records of volunteers
- Update and prepare weekly volunteer packets
- Attends wrap up meetings with volunteers as needed
- Assist with volunteer orientation once a month
- Attend meetings with the Volunteer Coordinator as needed
Recruitment Specialists - Leukemia & Lymphoma Society
(2012-10 - 2015-01)
Working under the Student series (Pennies for Patients) campaign manager to perform diverse projects and activities for the chapter to enhance and support income production.
Medical Administrative Assistant - PACE Podiatry & Ankle Care Inc.
(2014-01 - 2014-09)
Performed clerical work in a doctor's office. Responsible in keeping all files organized and maintaining the front office. Filed medical records and handled administrative duties, such as answering phones and scheduling appointments.
Caregiver - Caregivers
(2012-09 - 2013-10)
Receptionist/File Clerk - Pemco LTD (HUD) - Sacramento, CA
(2010-11 - 2011-04)
Teacher's Aide (sub) - Childcare Careers - Sacramento, CA
(2010-03 - 2010-08)
Patient Care Assistant - ResCare - Carmichael, CA
(2009-01 - 2009-06)
Student Assistant/Payroll Clerk - California Department of Corrections - Sacramento, CA
(2008-01 - 2008-07)
Education
Bachelor of Science - Healthcare Administration - Southern New Hampshire University (2017)
Externship Primary Care Center (2012)
Medical Administrative/Clinical Assistant Program - Charles A. Jones & Education Center (2012)
