
Austin Belcheff
CUSTOMER EXPERIENCE | MARKETING | PROJECT COORDINATION & OPERATIONS | SALES & BUSINESS DEVELOPMENT
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About
Customer-focused business professional with 10+ years of experience across experiential marketing, project coordination, operations, business development, sales, and frontline leadership. Skilled at representing brands, guiding customers, coordinating vendors and stakeholders, supporting product launches, tracking performance data, and keeping work moving through changing conditions. Brings a genuine enthusiasm for wakeboarding and watersports, along with the communication, ownership, and adaptability needed to support a premium product and customer experience.
Experience
Marketing Specialist at Suspense Marketing LLC (2024-10 – Present)
- Execute customer-facing brand activations and product demonstrations, translating campaign goals into polished, engaging experiences while representing client brands professionally in the field.
- Use Pinata to manage activation assignments and submit event-level reports covering customer interactions, product trials, purchases or conversions, brand awareness, customer feedback, competitor activity, product placement, promotions, photographs, and expenses.
- Coordinate campaign materials, event contacts, site requirements, and on-site execution; resolve schedule or operational issues while protecting safety, quality, brand standards, and customer experience.
Business Consultant - Project Coordination & Operations at TNA Consulting Firm (2021 – 2024)
- Coordinated equipment, contractor, facility-improvement, and business projects from scope through closeout, maintaining schedules, task lists, compliance records, and clear stakeholder updates across concurrent priorities.
- Solicited vendor and contractor quotes, compared bids, supported purchasing decisions, and tracked purchase orders, deliveries, budgets, costs, and variance updates.
- Organized project tasks, owners, documentation, status updates, and action items in Notion, Jira, Trello, Microsoft Excel, and shared repositories; escalated schedule, vendor, compliance, and cost issues to decision-makers.
- Supported client discovery, research, business planning, and operational decision-making by turning complex needs into practical scopes, priorities, and next steps.
Project Manager / Business Developer at Diamond Extracts / Buzzin Productions (2019 – 2020)
- Coordinated regulated production, product launches, equipment procurement, and facility improvements across project scope, budgets, timelines, vendors, contractors, and compliance requirements.
- Managed quotes, purchasing, delivery commitments, Excel cost tracking, schedules, project records, compliance documentation, and issue logs while supporting market research, positioning, and promotional initiatives.
Shift Lead at The Cheesecake Factory (2015 – 2020)
- Led high-volume shifts, staff assignments, training, inventory coordination, service recovery, quality standards, rapid issue resolution, and accurate management handoffs.
- Prioritized competing demands, delegated work, monitored completion, and maintained a consistent guest experience in a deadline-driven environment.
Sales Representative at T-Mobile (2012 – 2015)
- Assessed customer needs, recommended products and service plans, supported account transactions, and built trust through clear product explanations and attentive follow-through.
Social Media Marketing Manager / Bartender at Mexico Joe's (2009 – 2012)
- Supported social media promotions, local events, customer engagement, and high-volume service while balancing marketing and frontline operational responsibilities.
Co-Founder at Curve AI Solutions (2024 – Present)
- Completed the Builders + Backers Fall 2024 Idea Accelerator and received a $5,000 Tulsa Technologies Business Accelerator grant to advance the venture.
- Led client discovery, market research, project scoping, service design, and proposal development for AI-agent and workflow-automation solutions with a technical co-founder.
Education
Bachelor of Science in Business Administration, Marketing – Oklahoma State University, Spears School of Business (2013-05)
