Ty'Rell Johnson
OPERATIONS MANAGER | PROJECT COORDINATOR | BUSINESS OPERATIONS
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About
Operations and project coordination professional with 8 years of experience across aviation, life-safety, laboratory, and IT environments, including 6+ years leading teams and coordinating high-volume operations. Skilled in project scheduling, workforce planning, labor and budget tracking, inventory control, safety compliance, vendor coordination, and KPI reporting. Known for building practical Excel systems that improve visibility, accountability, and day-to-day decision-making.
Experience
Project Coordinator - Rapid Fire Safety & Security
(2026-03)
- Coordinate fire alarm, security, and life-safety installation and service projects from scheduling through closeout, balancing scope, labor, materials, documentation, and customer updates.
- Plan daily work assignments for 7 technicians, monitor progress, resolve roadblocks, and coordinate return visits to keep projects moving.
- Built and maintain an Excel-based installation board providing real-time visibility into job status, schedules, labor, project value, equipment readiness, return visits, and recurring monthly revenue.
- Track labor, materials, purchase and sales orders, service cases, and inventory using NetSuite, ServiceTrade, and Excel.
- Partner with sales, purchasing, vendors, technicians, and customers to manage changes, secure materials, and maintain accurate project records.
Operations Manager / Safety & Performance Coordinator - United Airlines
(2020-02 - 2026-03)
- Managed multi-shift airport operations with 50 employees and 5 supervisors in a time-sensitive, high-volume environment.
- Oversaw approximately 20 daily flights while supporting 1,500-2,000+ passengers and the movement of thousands of bags.
- Coordinated staffing, equipment, gate and ramp workflows, scheduling, and service recovery to support safe, on-time operations.
- Tracked labor hours, productivity, overtime, and budget performance using advanced Excel tools and aligned staffing with operational demand.
- Prepared safety, performance, and KPI reports and used findings to improve staffing, training, and workflow decisions.
- Led coaching, incident response, safety compliance, and cross-functional communication during routine and irregular operations.
Biological Technician - ARL Bio Pharma
(2019-01 - 2020-02)
- Maintained laboratory systems and equipment while following quality-control, safety, and documentation requirements.
- Analyzed and documented research data and supported operational reporting, equipment readiness, and compliance recordkeeping.
IT Support Technician - Apex Systems
(2018-07 - 2019-01)
- Provided Tier 1 support for hardware, software, account access, connectivity, and ticketed technical issues.
- Identified recurring problems, recommended practical solutions, and documented troubleshooting procedures and knowledge-base content.
Education
Associate of Science - Diversified Studies - Oklahoma City Community College (2026-12)
Bachelor of Science - Accounting - Western Governors University (2027-02)
