Ava Steggerda-Treacy

Provided front desk administrative support, including answering phone calls, responding to emails and assisting visitors. Scheduled and coordinated appointments while maintaining accurate scheduling information. Proctored exams in accordance with established testing procedures and confidentiality requirements.

Student Staff Member at WMU Disability Services for Students (2024-08 – 2026-09)

• Provided front desk administrative support, including answering phone calls, responding to emails and assisting visitors.
• Scheduled and coordinated appointments while maintaining accurate scheduling information.
• Proctored exams in accordance with established testing procedures and confidentiality requirements.
• Assisted with day-to-day office operations and helped ensure an organized and professional environment for students and staff.

Hostess at Anna’s House (2024-05 – 2024-08)

• Maintained clean and organized dining areas by promptly clearing, cleaning and resetting tables.
• Greeted guests and assisted with seating as needed.
• Supported front-of-house operations by keeping dining areas clean, orderly and ready for incoming guests.
• Worked collaboratively with servers, hosts and other restaurant staff to maintain smooth daily operations.

Server/Hostess at Freedom Village Holland (2022-07 – 2024-08)

• Provided dining and hospitality services to residents in a retirement community while maintaining a professional and welcoming environment.
• Accurately recorded resident meal orders and communicated orders to kitchen staff to ensure timely and accurate service.
• Coordinated communication between residents and kitchen staff to address orders and ensure individual requests were properly handled.
• Assisted with seating residents and maintaining an organized dining environment.
• Balanced multiple responsibilities while providing attentive service in a fast-paced setting.

Retail Service Associate at Kohl’s (2021-12 – 2022-02)

• Assisted customers with purchases and provided professional customer service.
• Operated the register and processed customer transactions accurately.
• Maintained organized merchandise displays and ensured shelves remained clean and properly arranged.
• Maintained dressing rooms and assisted with overall store organization and presentation.
• Managed multiple tasks in a customer-facing environment while maintaining attention to detail.

High School Diploma – Zeeland East High School (2019-09 – 2023-05)

Completed 3 Years toward B.F.A. in Vocal Performance – Western Michigan University (2023-08 – 2026-09)