Barbie Mur Official

Results-driven sales and hospitality professional with experience in luxury customer service, relationship-driven sales, and client experience management. Passionate about delivering elevated, personalized experiences while exceeding performance goals in fast-paced environments. Recognized for leadership potential, communication skills, and creating meaningful client relationships through professionalism, discretion, and service excellence.

Sales Advisor - EQUINOX

(2024-08)

• Serve as an Equinox ambassador and first point of contact for prospective members.
• Manage inbound digital leads, referrals, and phone inquiries while maintaining a high conversion rate.
• Consistently achieve monthly and yearly sales goals through relationship-driven sales strategies.
• Utilize Salesforce and MOSO systems to manage pipeline activity and client communication.
• Deliver a luxury-level customer experience while building long-term client relationships.

Sales Associate - THE SHOP EQUINOX

(2024-01 - 2024-08)

• Exceeded monthly sales goals while providing elevated customer service.
• Maintained extensive knowledge of products, services, and inventory availability.
• Supported operational tasks and maintained an organized and welcoming retail environment.
• Built strong relationships with members and coworkers through communication and teamwork.

Front Desk Associate - EQUINOX

(2023-10 - 2024-01)

• Welcomed members and guests while maintaining a professional and friendly environment.
• Handled payments, account updates, inquiries, and scheduling support.
• Provided high-level customer service while managing multiple responsibilities in a fast-paced setting.

Business Administration Degree - Business Administration - Universidad de Querétaro