Case Management Assistant - Gila River Health Care - Sacaton, Arizona
(2025-08 - 2026-06)
- Assist Case Managers in developing and carrying out patient care plans
- Assist patients/members with community resources and services
- Prior authorization approval processing for DME supplies
- Work closely with DME providers
- Working with AHCCCS and utilizing their systems to add approved prior authorizations for DME providers
- Updating patient caseload, records, and files
- Verifying new members to TALTCS and updating information in NextGen
- Uploading patient records into NextGen
- Maintaining regulatory and confidentiality compliance
- Adhere to HIPAA standards and ensure patient confidentiality
- Process administrative travel requests for the department
- Inventory and ordering supplies for the department
- Assist department administrator with administrative duties
- Community outreach efforts
- Data entry
- Documentation into patient records in NextGen
- Uploading documents into patient records in NextGen
- Payroll/timecard
Office Coordinator - Gila River Health Care - Sacaton, Arizona
(2024-01 - 2025-08)
Case Management (1/2024 to 8/2025); Life Center (9/2020 to 1/2024)
- Maintains accurate knowledge of services provided within the department
- Ensuring accurate record-keeping on all purchases within the department
- Maintain accurate record-keeping of expense reports and binders for Life Center
- Clerical duties include answering the telephone, taking messages, receiving and distributing mail and electronic correspondence, record keeping, completing and submitting documents
- Ordering of office and medical supplies
- Ensure that all department office locations have available supplies
- Ensure accurate and timely payroll entries – Kronos/UKG
- Supervise office support team
- Ensure contract employee payments are current
- Review and process vendor invoices
- Maintain budgetary records on a regular basis
- Coordinating calendars and arranging for meetings and events
- Create meeting agendas and complete meeting minutes
- Assist Life Center staff with travel arrangements
- Assist with special projects
- Creating Standard Operating Procedures for the Office Support team
- New employee reference manual – create and update as needed
- New manager reference manual processes – create and update as needed
- Arrange and coordinate interviews for open positions within the department
Department Support Assistant - Gila River Health Care - Chandler, Arizona
(2018-06 - 2020-09)
Life Center
- Ordering office supplies, ordering medical supplies, ordering program incentives
- Preparing travel requests for Life Center staff
- Fleet monthly statements, Fry's monthly statements, and MasterCard monthly statements
- Arranging catering services for meetings, working closely with other departments
- Schedule appointments and manage the calendar by prioritizing, organizing, and arranging projects
- Prepare a variety of correspondence, reports, and manuals
- Maintains department budget records
- Prepare requisitions and track monthly financial activity
- Plans, organizes, and maintains all records, materials, references, and manuals
- Prepare agendas, assemble, and organize materials for meetings
- Schedule and coordinate interviews
Medical Assistant/ER Technician - Gila River Health Care - Sacaton, Arizona
(2009-07 - 2018-06)
Medical Assistant (7/2009 – 6/2018); ER Technician (8/2017 – 6/2018)
- Assisting providers with minor procedures, setting up sterile fields for minor procedures, splinting, patient vitals, assisting with trauma, wound care, ear lavage, SVN treatments, D/C IVs, and urine catheter placement
- Attend to chronic and acute patient needs
- EKGs
- Blood draws
- Answering call lights for patient needs
- Stocking exam rooms, disinfecting exam rooms
Medical Assistant/Medical Office Assistant/Patient Care Technician II (PRN) - Scottsdale Healthcare/Honor Health - Scottsdale, Arizona
(2011-12 - 2017-08)
- Caring for individuals who are sick or injured
- Taking patient vitals, drawing blood, blood glucose, collecting specimens, bladder scanning, EKGs, orthostatic vitals
- Transporting patients
- Documenting in the electronic chart
- Answering call lights for patient needs
- Assist patients with eating, personal hygiene, and grooming, assist getting in/out of bed or chair, assisting to the restroom, assisting with bathing
- Assist doctors and nurses with minor procedures, giving injections, SVN treatments
- Patient flow management
- Calling in patient prescriptions
- Schedule patient appointments and collect copayments
Medical Assistant/Scheduler - SEVG - Chandler, Arizona
(2004-09 - 2006-10)
- Checking patients in and out
- Scheduling procedures – upper endoscopy and colonoscopy
- Coordinating schedule for physicians between facilities
- Scheduling office appointments
- Preparing and setting up for flex sigmoidoscopy
- Calling patients with results
- Giving procedure preparation instructions
- Filing
- Documentation
- Patient vitals
Medical Assistant - Derek Braun, MD - Phoenix, Arizona
(2000-02 - 2004-07)
- Taking patient vitals
- PFT's
- EKG's
- Sterilizing instruments
- Patient flow management
- Preparing exam rooms
- Assisting during minor procedures
- Blood draws, injections, urinalysis, documentation
- Check patients in and out
- Collect copayments
- Scheduling appointments
- Ordering supplies
- Prior authorizations and referrals
- Call in prescriptions
Medical Assistant - North Country Community Health Center - Flagstaff, Arizona
(1996-01 - 2000-12)
- Patient vitals
- EKGs, injections, blood draws, UAs
- Wound care
- Sterilizing instruments
- Patient flow management
- Preparing exam rooms
- Assist with minor office procedures
- Documentation
- Referrals and prior authorizations
- Check patients in and out, collect copayments
- Schedule appointments
- Stocking rooms
- Calling in prescriptions
