Bryn Balousek

A highly attentive hospitality professional with 10 years of industry experience, with 6 years in supervising roles. Highly skilled in guest-relations and inventory management, with team leadership expertise in high volume environments. Committed to fostering a collaborative and productive environment that enhances team engagement.

Supervisor/Agent In Charge - Terrabis - Mundelein, IL

(2026-01)

• Maintains strict daily inventory controls to maintain regulatory state compliance.
• Ensures team opening and closing tasks are completed as needed to maintain a clean and welcoming environment.
• Provides ongoing training and education based on current demand, new research, and state regulations.
• Accurately processes daily cash deposits both digitally and physically.

Server - Bridgewater Modern Grill - Milwaukee, WI

(2024-05 - 2024-11)

• Accurately coordinated with a team to provide private coursed dining service for over 150 guests at a time.
• Proactively made recommendations to guests based on complimentary pairings and rotating specials.
• Maintained upscale dining settings throughout service, ensuring clean and proper presentation.
• Participated in monthly tasting workshops, improving on product knowledge and pairing recommendations.

Server - Shakou - Libertyville, IL

(2022-03 - 2024-05)

• Individually provided quick and accurate service for up to 50 guests at a time, in a casual upscale setting.
• Prepared and garnished cocktails and other beverages based on standard and specialty recipes.
• Enthusiastically engaged with guests and tailored their experience, leading to higher return customer rates.
• Remained educated on current wine and cocktail trends and offerings, providing proper tasting and bottle service.

Front of House Service Manager - King Shabu Shabu - Riverwoods, IL

(2017-10 - 2022-01)

• Guided a team of 7 in a highly attentive, unique upscale dining room of up to 110 guests at a time.
• Provided in-depth training for FOH staff on guest interactions, serving procedures, and the origin of the cuisine and its ingredients.
• Monitored the flow of the dining room to assist and shift team members as needed.

University of Wisconsin Milwaukee (2016)

College of Lake County (2017 - 2021)