Camden Grady

Customer-focused sales and operations professional with experience leading teams, managing high-volume guest environments, building business relationships, and closing B2B sales. Known for professionalism, urgency, follow-through, and creating a strong customer experience under pressure. Brings a combination of consultative selling, floor leadership, problem solving, and hands-on operational discipline well suited to a premium automotive client environment.

Front of House Supervisor - Topgolf

(2026-06)

• Lead front-of-house floor execution, delegating team responsibilities while maintaining professional standards and a polished guest experience.
• Manage events and high-volume service environments with groups of up to 90 guests, balancing reservations, walk-ins, staffing needs, and floor readiness.
• Welcome guests, resolve issues, troubleshoot technical/POS concerns, and coordinate with managers and other departments to keep operations moving.
• Coach new FOH team members and maintain strong communication, urgency, sanitation, product-quality, and presentation standards.

General Manager - Teacup

(2022-10 - 2026-05)

• Managed daily store operations, employee performance, inventory, product quality, customer experience, and overall store standards.
• Directed team members through rush periods, stepped into service as needed, and maintained a clean, organized, customer-ready environment.
• Balanced operational priorities with hands-on leadership to keep service quality and team execution consistent.

Sales Associate - M&D Distribution

(2023-07 - 2026-06)

• Prospected restaurant and food-chain businesses through cold calling, warm leads, follow-up, and in-person door-to-door outreach across the Valley.
• Matched products to business needs, presented solutions, closed sales, and maintained ongoing client relationships through consistent follow-up.
• Built a repeatable sales process around prospecting, relationship development, responsiveness, and closing.

Assistant Operations Manager - EōS Fitness

(2022-01 - 2022-09)

• Directed employees on daily operational priorities while maintaining facility standards and completing time-sensitive tasks.
• Handled customer questions, phone calls, complaints, and escalations with professionalism and de-escalation skills.
• Balanced customer service, team coordination, facility presentation, restocking, and daily completion standards.

Operations Technician - EōS Fitness

(2021-08 - 2022-01)

• Greeted members, handled calls and cancellations, directed customers to appropriate departments, and supported daily facility operations.
• Completed walkthroughs and monitored equipment and facility conditions to support a clean, safe, customer-ready environment.

Dog Caregiver - Rawlings Rascals

(2017-08 - 2021-05)

• Prepared animals for adoption, coordinated care and veterinary appointments, communicated updates to owners, and maintained required paperwork.