Amazon – Recruiting Business Partner (RBP)
2021 – Present | Brazil & North America
2024 – Present | North America
- Changed scope to support North America Customer Fulfillment (NACF), serving as a strategic advisor to senior leadership across IXD/Cross-Dock sites.
- Leveraged KPI dashboards (TTF, offer accept %, incline %, range penetration) to partner with peers and sourcing in identifying barriers and proactively creating tailored recruiting solutions.
- Drove onsite incline rate improvement from 15% to 40% by introducing recruiter-led prep sessions, optimizing candidate experience, and enhancing hiring manager training.
- Collaborated with Marketing and Sourcing teams to implement LinkedIn employer branding campaigns that increased candidate engagement and reduced time to accept.
- Shaped strategic sourcing initiatives by partnering weekly with sourcing teams to review pipeline health, align outreach tactics, and guide Boolean/CRM campaigns that increased passive candidate engagement.
- Influenced leadership decisions through Monthly Business Reviews (MBRs), delivering data-backed insights and action plans for under-staffed sites.
- Partnered cross-functionally on Path-to-Green staffing plans, ensuring priority sites reached 90%+ staffing readiness.
- Mentored new recruiters across North America and LATAM, embedding Amazon TA best practices, funnel management, and stakeholder advisory skills.
- Acted as a trusted talent advisor to 15–20 executive-level stakeholders, balancing urgent hiring needs with long-term workforce planning.
2022 – 2024 | Brazil & Mexico (Executive & Recruiter Hiring + Expanded Scope)
- Owned full life cycle recruiting for corporate, operations, and leadership roles, supporting launches of 3 Fulfillment Centers and 12 Delivery Stations across Brazil.
- Balanced 30–35 middle management requisitions while directly owning 2–3 executive searches, demonstrating ability to deliver both high-volume and critical leadership hiring.
- Spearheaded the Recruit-for-Recruiter (R4R) initiative across Brazil & Mexico, hiring recruiters with an average time-to-start of 60 days (vs. 90-day baseline).
- Standardized recruiter JDs, intake templates, and interview guides, improving recruiter hiring efficiency across LATAM.
- Partnered with Amazon Global Marketing to launch a LinkedIn “Get to Know” campaign for Brazil teams, boosting employer brand visibility.
2021 – 2022 | Brazil (Full Life Cycle – Site & Corporate Roles)
- Owned full life cycle recruiting for 3 Fulfillment Centers, 2 Delivery Stations, and corporate/ops support roles in Brazil.
- Managed 30–50 requisitions simultaneously, spanning mid-management and corporate roles, achieving hiring goals under tight timelines.
- Delivered an average Time-to-Fill of 56 days vs. 60-day goal, with offer acceptance rates of 87–98%.
- Designed recruiting strategies for site launches, ensuring operational readiness within aggressive hiring timelines.
- Leveraged local job boards such as Vagas.com, alongside LinkedIn and passive sourcing, to reach non-English-speaking talent pools and build stronger pipelines in Brazil.
GoHealth – Senior Recruiter
2020 – 2021 | Chicago, IL
- Managed full life cycle recruiting for 70+ corporate and call center requisitions annually in a high-volume environment.
- Reduced average Time-to-Fill from 79 to 53 days by implementing sourcing automation, CRM campaigns, and improved intake alignment.
- Successfully staffed 30 hires in 60 days to launch a new center, ensuring operational readiness ahead of schedule.
- Rolled out a CRM strategy in Greenhouse, automating follow-ups and pipeline reporting, cutting administrative tasks by ~50%.
- Increased LinkedIn outreach response rates from 25% to 53% through optimized messaging, strategic follow-ups, and data-driven timing.
- Built talent maps to identify competitor pipelines, driving proactive sourcing of licensed health agents and sales leadership roles.
- Enhanced diversity hiring by implementing gender-neutral job postings and highlighting inclusive application statistics.
TwentyEighty – Corporate Recruiter
2018 – 2019 | Chicago, IL
- Recruited mid to executive-level roles across HR, IT, Finance, Marketing, and Sales in North America, EMEA, and APAC.
- Built talent maps and succession pipelines for senior leadership roles, ensuring business continuity.
- Partnered with global leadership on workforce planning and organizational design.
- Created and implemented a CRM strategy with Phenom People, automating outreach and centralizing records, reducing manual work by ~60%.
- Acted as a trusted advisor to senior stakeholders by presenting hiring metrics, market data, and pipeline reports.
Agency Recruiting Experience
2014 – 2018 | LATAM & North America
- Managed executive search and technical recruiting across LATAM and North America, supporting clients in food, automotive, IT, and engineering sectors.
- Built market maps and sourcing strategies to identify niche and passive talent in markets with limited English proficiency.
- Applied competitive talent intelligence and referral network strategies to deliver hard-to-find talent.
- Partnered with multinational clients on market entry and expansion projects, advising on compensation structures and workforce availability.
- Developed strong candidate engagement skills through high-touch relationship management and long-term pipeline building.
Technical Proficiencies
ATS (iCIMS, Greenhouse, Phenom People, Beamery) • LinkedIn Recruiter/Talent Insights • HireVue • Textio • Excel (Pivot Tables, Reporting, Dashboards) • Tableau • Asana • SharePoint
