Candace Donovan

Highly organized workforce coordination and operations professional with 9+ years of experience managing schedules, staffing coverage, calendars, records, communications, and day-to-day operations in a fast-paced environment. Experienced in identifying scheduling gaps, adjusting resources, maintaining accurate records, and communicating changes quickly and professionally. Passionate about travel, hotels, resorts, and creating positive guest experiences, with a strong customer-service mindset and a natural appreciation for the details that make family travel successful.

Lead Teacher & Enrollment Coordinator - OUR LADY OF THE ROSARY SCHOOL - Miami, FL

(2017)

• Coordinate scheduling logistics, staffing coverage, calendars, appointments, meetings, assessments, tours, and school-wide activities across multiple schedules and stakeholders.
• Monitor daily operational needs and make scheduling adjustments to address coverage gaps, changing priorities, and last-minute changes.
• Coordinate multiple faculty and administrative schedules while maintaining accurate information and minimizing scheduling conflicts.
• Maintain detailed records related to attendance, enrollment, appointments, scheduling, communications, and operational activities.
• Review scheduling patterns and resource needs to identify potential deficiencies and recommend adjustments to leadership.
• Communicate schedule changes, appointment updates, and operational information through phone, email, text, and in-person communication.
• Coordinate prospective-family tours and consultations from initial inquiry through scheduling, confirmation, follow-up, and next steps.
• Maintain accurate notes and records within administrative and digital systems to support reporting and organizational decision-making.
• Work closely with administrators, faculty, families, and outside professionals to resolve scheduling issues and keep operations moving efficiently.
• Manage competing priorities in a high-volume environment while maintaining accuracy, professionalism, and strong customer service.
• Support leadership with administrative projects, event coordination, operational planning, and organizational initiatives.

Master's Degree - Social Work - Florida State College at Jacksonville (2015)