Carleton Thompson

As an enthusiastic IT professional, I thrive on solving complex challenges and staying at the forefront of technological advancements. With a passion for innovation and a keen eye for detail, I bring a unique blend of technical expertise and interpersonal skills to the table.

Technical Proficiency: Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce. Installing and supporting Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

Collaborative Approach: I excel in cross-functional teams, fostering open communication and driving successful project outcomes.

Adaptability: Whether it’s learning a new framework or troubleshooting a critical issue, I embrace change and adapt swiftly.

Problem-Solving Mindset: My analytical mindset allows me to dissect complex problems, identify root causes, and implement effective solutions.

Continuous Learner: I’m committed to lifelong learning, regularly attending workshops, webinars, and industry conferences.

I can proudly say I have been delivering professional customer service for 15+ years.

I have attained a Bachelor of Science in Computer Information Systems.