Carmen Ricardo
HR Coordinator
Talent
Lantana, Palm BeachMember since January 27, 2023
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About
Well-rounded HR Coordinator looking to further my career in the hotel industry.
Experience
HR Coordinator, the Diplomat Beach Resort, August 2022-Current
Hollywood, FL
- Explained human resources policies and procedures to employees.
- Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections.
- Managed communication regarding open enrollment for benefits.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Organized and delivered training by scheduling, and collaborating with subject-matter experts.
- Assisted candidates with application processes by answering questions about applications, performing background checks, and providing I-9 forms.
- Assisted in employee recruitment, and processes. Initialized background checks for potential new hires.
- Proficient in all UKG matters from payroll to onboarding and all personal matters.
Pembroke Pines, FL
- Collaborated closely with department heads to effectively improve office operations.
- Balanced and updated physical petty cash, including receipt documentation and expense tracking.
- Managed and distributed incoming and outgoing mail and packages for clients.
- Documented daily clinical concerns reported during morning meetings for senior management review.
Education
Bachelor of Science
Psychology, University of Central Florida, August 2021
GPA: 3.42
Associate of Arts
Miami Dade College, May 2018
Human Resources Management Certificate
Florida International University, Miami FL
