Carnell Jones

Experienced and results-driven, I bring an 7 year-long multidisciplinary background as a Sales and Customer Service Advisor. With a proven track record in achieving and exceeding sales targets across diverse industries, I stay committed to building lasting client relationships and providing exceptional customer service. Combining sales acumen with a commitment to delivering top-notch customer experiences, I’m excited to embark on a new professional journey relocating from Boston, Massachusetts to in Lisbon, Portugal in early 2024.

Sisense / Account Development Representative Midmarket and Enterprise

February 2022 - July 2022, New York City, (Remote)

• Added 144k in ARR within first 10 months of being hired
• Consistently achieved an average 113% of quota (21 Sales accepted opportunities per quarter)
• Collaborated closely with multiple Account Executives building top 25 most valuable accounts lists based on ICP, funding rounds/ acquisitions/mergers
• Prospected between two and three new logo accounts daily for potential product demos
• Executed 70- 80 cold calls daily to increase book of business

Elite Home Fitness/ Regional Sales Manager/ Co-Founder

July 2018 - March 2021, Boston, Massachusetts

• Increased revenue through direct and social media marketing, in-person/phone consultations, and referrals
• Facilitated promotional activities & events
• Recruited, trained and managed staff and payroll
• Analyzed and applied statistical info
• Automated daily task to increase productivity
• Generated local corporate business partnerships
• Analyzed expenses and projected quarterly profits
• Created Strategic partnerships with luxury residential communities that increased sales by over 350%
• Collaborated with local vendors to increase reach and visibility
• Worked jointly with corporate wellness for exclusive packages for employees

LA Fitness / General Manager

October 2015 - July 2018, Pawtucket, Warwick, Cranston, Rhode Island

• Revived underperforming locations into top 5% highest performing amongst districts in the country
• Collaborated with Operations Managers on improving customer retention through contract satisfaction and longevity
• Collaborated with Personal Training Directors to increase revenue through up-selling additional services
• Recruited, trained and developed staff to reach competitive sales goals for employee success
• Amplified an energetic and competitive team atmosphere amongst all locations

University Of Rhode Island 

September 2015 - December 2015, Kingston, Rhode Island

Community College of Rhode Island / Degree

September 2014 - June 2014, Lincoln, Rhode Island