Carrie Sowers
Intake Coordinator
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About
Leadership experience in short periods of time I advance into rolls that allow me to teach others. Case management experience with my advantage of being in the TEEM program I was able to allow my skills to help others. Behavioral-Health experience with my background has given me the ability of identifying quickly how to support needs and challenges. Strong communication with co-workers, supervisors and outside facilities while keeping important information organized.
Experience
Intake Coordinator - Catalyst Behavioral Health - Oklahoma City
(2024-06)
- Coordinated patient intake workflows, ensuring accurate demographic, insurance, and referral data entry.
- Verified eligibility and benefits, resolving coverage issues before behavioral health service initiation.
- Scheduled assessments and follow-up appointments, aligning provider availability with client needs.
Assistant manager - Catalyst behavioral services - Oklahoma City
(2025-04 - 2026-06)
- Time management
- Supervised daily client service operations and ensured compliance with behavioral support protocols.
- Coordinated staff schedules, coverage needs, and task assignments to maintain consistent service delivery.
- Trained new team members on documentation standards, client confidentiality, and workplace procedures.
Hospital technician - Agiliti Health - Oklahoma City
(2024-03 - 2025-04)
- Tracked inventory, serial numbers, and service records using equipment management systems.
- Coordinated with clinical staff to fulfill urgent equipment requests and replacements.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Case Manager, PRSS - TEEM - Oklahoma City
(2020-02 - 2023-07)
- Facilitate classes with clients
- Reviewed caseload priorities and adjusted outreach efforts to improve follow-up and service continuity.
- Resolved service delays by escalating barriers and connecting clients with timely program support.
Education
Case Manager 2 - Cherokee Nation (2024-01)
Culinary Arts - Talking Leaves Job Corps (2000-07)
Culinary Arts - Culinary Arts Training Institute (2026-08)
