Direct Sale Representative at Charter Communications-DSR (2013-01 – Present) in
With Charter/Spectrum Communications, the objective is to sell video, internet and phone services to new customers. Responsible for meeting monthly sales goals and reporting daily using the Smart Works System.
- Directly responsible for meeting monthly sales goals within a assigned territory.
- Meet with prospective customers for video, internet and phone services and assist them with reviewing their current services and costs.
- Meet with new customers to present the features and benefits of using Charter Communications services versus what they are currently using.
- Provide cost analysis to prospective customers on a daily basis.
Resident Director at Key Stone Senior Management (2012-01 – 2013-12)
Responsible for oversight of the facility as well as responsibilities outside the facility performing all sales and marketing calls in the Menomonie, Eau Claire and surrounding areas.
- Directly responsible for oversight of day to day operations of a 19 bed Memory care house.
- Responsible for all sales calls to any potential customer including, private homes, medical clinics, senior living centers and hospitals.
- Responsible for weekly sales call reporting and meeting sales calls goals using a CRM tool.
- Worked within weekly, monthly and yearly sales budgets to obtain goals of market penetration and occupancy.
- Assisted new residents and their families in setting up phone, TV and internet services as well as any outside services that they may require.
Resident Director at Assisted Living Concepts (2011-01 – 2012-12)
Responsible for sales and marketing programs to referral sources and the community. Providing tours to prospective residents and managing the admission process and meeting with prospective residents in their own homes prior to move in.
- Develop new relationships with referral sources and provide marketing within the community to increase awareness of services and benefits of assisted living.
- Responsible for facility budgets including, wellness director, resident cares, kitchen, maintenance and activities.
- Provide and maintain relationships with existing referrals sources.
- Maintain and manage relationships, contacts and home visits with prospective residents and their families.
- Guide and assist new residents through the admission process.
- Manage and coordinate both community and professional events held at the house to increase public awareness of benefits and services available at the house.
- Responsible for all resident care assistant scheduling based on budgetary levels.
Business Development Manager at Interim Healthcare (2009-01 – 2011-12)
Responsible for opening new business franchise and all new growth and business development.
- Responsible for opening new Interim Healthcare franchise in Eau Claire, WI.
- Developed business partnerships with local physicians, hospitals, clinics, skilled nursing facilities and assisted living facilities.
- Responsible for yearly sales budgets, cost containment within business unit and overall company growth.
- Managed and negotiated all new insurance healthcare contracts for Interims Eau Claire and Hudson, Wisconsin offices.
- Responsible for weekly reviews of net sales in comparison to actual budget and P & L statements.
- Directed staff of 60 employees including registered nurses, physical therapists, patient service representatives and home health aides.
- Directed all human resources and oversaw all new hires including nurse case managers, field nurses, physical therapists and home health aides.
Account Manager/Sales Representative at Walgreens Home Care/Option Care (1999-01 – 2009-12)
Responsible for developing new business, and maintaining current clients and referral base in two territories.
- Responsible for meeting with physicians, case managers, respiratory therapists, and dieticians to market Walgreens products and its services.
- Marketing core products including home infusion (chemotherapy, antibiotics, tpn) and respiratory services including home oxygen, cpap, bipap, nebulizers and ventilators.
- Responsible for new insurance contracts on a local level.
- Develop yearly sales budgets and core business goals.
- Provided in-services for physicians to increase their awareness of current guidelines for multiple payor sources.
- Responsible for bi-monthly reviews of net sales in comparison to actual budget and P & L statements.
- Responsible for updating physicians with Medicare guideline changes for all respiratory related equipment and home infusion services.
- Provide training sessions for physicians on new respiratory products including ventilators, cpap, bipap and other related equipment.
- Monitor guideline changes from CMS and provide the information to appropriate staff members, physicians and referral sources.
