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Chantelle Arias

Chantelle Arias

Office Manager

Talent
Haverhill, MAMember since July 8, 2026
EaglesoftCommunicationOrganizational skillsMedical/Dental ReceptionistCollections/BillingEaglesoft/DentrixDolphin Orthodontics softwarePatient Management and Insurance ReimbursementAccounts Payable/Receivables
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EaglesoftCommunicationOrganizational skillsMedical/Dental ReceptionistCollections/Billing

About

Organized and dedicated Office Manager with 15 years of Dental Experience seeking a rewarding administrative position. I am highly motivated, upbeat, friendly, hardworking, and self-directed, with excellent communication and organizational skills.

Experience

Dental Receptionist/ Billing Coordinator - Dental Dreams LLC - Lowell, Ma

(2009 - 2011)

  • Dental administrative duties include extensive knowledge of insurance and billing while working with insurances companies in regards to patient benefits, copays and financial payments. (carecredit)
  • Scheduling hygiene and restorative patients, Recalls.
  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances, and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days.

Billing Coordinator - Baystate Oral Surgery - Andover/Lawrence Ma

(2012 - 2014)

Management of all patient account billing & insurance verification coding/billing tracking insurance claims to private payments, accounts receivable for all general accounts aspects including financial reports, statements, monthly billing.

Billing Coordinator/ Front Desk/ Orthodontics Superviors - Collins Dentistry For Children - Pelham, NH

(2014 - 2018)

  • Dental administrative duties include extensive knowledge of insurance and billing while working with insurances companies in regards to patient benefits, copays and financial payments. (carecredit)
  • Scheduling hygiene and restorative patients, Recalls.
  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances, and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days.

Financial Billing Coordinator/ Front Desk/ Office Supervisor - Shawsheen Family Dental - Tewksbury,Ma

(2018 - 2022)

  • Dental administrative duties include extensive knowledge of insurance and billing while working with insurances companies in regards to patient benefits, copays and financial payments. (carecredit)
  • Scheduling hygiene and restorative patients, Recalls.
  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days
  • Account Receivable/Outstanding claims/Sending statements out and collections.

Billing/insurance Coordinator - Remote Billing dental insurance

(2022-01 - 2022-12)

  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances, and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days.

Billing Coordinator/ Office Manager - Clark Family Dental - Lexington Ma

(2023-06 - 2024-08)

  • Dental administrative duties include extensive knowledge of insurance and billing while working with insurances companies in regards to patient benefits, copays and financial payments. (carecredit)
  • Scheduling hygiene and restorative patients, Recalls.
  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances, and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days.

Billing Manager/ Front Desk/ Assisting Chair side - Haverhill Prime Dental - Haverhill, MA

(2024-08)

  • Dental administrative duties include extensive knowledge of insurance and billing while working with insurances companies in regards to patient benefits, copays and financial payments. (carecredit)
  • Scheduling hygiene and restorative patients, Recalls.
  • Verified State/Private insurances eligibility.
  • The creation of coverage books utilizing Eaglesoft which maintain patients insurance responsibilities and preferred provider fee schedule,
  • Educating patient on their insurance breakdowns and treatment plan.
  • Posting insurance/private payments, working diligently on outstanding insurance maintaining accounts not greater than 90 day, biweekly statement outstanding accounts to collection agency submitting claims to secondary insurances, and insurance EOBS and appeals.
  • Nightly send out claims to insurances.
  • Runs End of Days.
  • Assisting doctors with dental procedure
  • Clean exam rooms/ set up for next patient

Education

Diploma - Medical Assistant Program - Greater Lowell Technical High School (2000 - 2005)

Nursing Degree prerequisites - Middlesex Community College (2005 - 2005)

Skills

Office Manager

Reviews

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