Charmaine Hoffman

Administrative Assistant / Weigh Master with 5+ years of experience in managing inbound/outbound scales with a background in accounts receivable, cash management, shipping and receiving and excellent customer service skills. Authorized to work in the US for any employer.

Inventory Control Specialist - PCIS, Inc. - Kapaa, HI

(2018-06)

• Perform critical inventory tasks to ensure the correct amount of items are in stock
• Maintain updated and accurate records of inventory, including transfers and cycle counts
• Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records
• Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs
• Review operations schedules and production requirements to ensure timely order fulfillment
• Track rates of accuracy, purchase and return as well as defective items to inform quality control decisions
• Prepare, generate, and file financial inventory reports; review reports monthly with management
• Nurture positive relationships with suppliers and provide customer service as needed

Administrative Assistant / Receivables Clerk - Hafers Home Furnishings, Inc. - Manteca, CA

(2016-05 - 2019-04)

• Managed multiple projects simultaneously using organizational and analytical skills.
• Conducted inventory counts by adding each item in stock, description, price and documenting in Profit.
• Reviewed and resolved differences between accounting information and cash drawer.
• Reconciled accounts to maintain accurate, current and compliant financial records.
• Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
• Managed logistics operations to meet customer expectations and financial standards and policies.
• Maintained physical files and digitized records organized for easy updating and retrieval by authorized employees.
• Upheld compliance with all established guidelines and legal requirements.
• Supported sales staff by performing wide range of clerical and administrative tasks.
• Calculated and verified all figures, calculations, sales orders and documents.
• Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
• Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
• Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
• Promoted improvements in process efficiency and productivity by uploading photos of furniture into Profit system.
• Generated and processed purchase orders and submitted to appropriate vendors.
• Maintained up to date progress on all open orders and performed order tracking procedures as needed to ensure on time deliveries to customers.
• Reviewed, submitted and tracked claims on damaged furniture.

Weigh Master / Traffic Clerk - Bear Creek Winery - Lodi, CA

(2015-06 - 2016-02)

• Entering all shipping and receiving information into data system.
• Accurate weighing of all inbound/outbound traffic.
• Prepared and processed shipping documents, including bills of lading, tank compositions, weight factors and daily schedule.
• Verified incoming shipments to verify adherence to specifications.
• Created and maintained daily shipping and receiving logs and reports. Distributed to Department Managers.
• Assign drivers to proper docks and provide seals, directions and proper safety wear (PPE).

Weighmaster/Compliance Clerk - Barrel Ten Quarter Circle, Inc - Escalon, CA

(2007 - 2013)

• Record Retention. Organized and streamlined file room operations for all winery locations which led to smoother workflows.
• Monitored multiple databases to keep track of all company records.
• Prepared and processed shipping documents, cellar tags and bills of lading with tank compositions and weight factors.
• Updated system with data such as weight factors, tank compositions, and total gallons shipped/received.
• Supervised scale area and ensured continuous cleanliness and organization.
• Accurate and efficient weighing of all inbound/outbound bulk wine, pomace, silage, grapes, lees, DM, juice, concentrate and exports.
• Created and maintained daily shipping and receiving logs and reports.
• Distributed reports to appropriate department managers.
• Assign loads to appropriate dock location and provide drivers with clear instructions and proper personal safety protection (PPE).
• Monitor Inventory of all personal safety protection (PPE) and janitorial supplies. Create purchase orders and submit bi monthly. Receive into inventory.

Diploma - Medical Administration & Transcription - Andon College Stockton, CA

High school or equivalent