Cheelsea Quinteros

Compassionate, detail-oriented professional with experience in senior living, hospitality, and customer service. Experienced providing exceptional support to older adults, including residents living with Alzheimer's disease, dementia, and memory loss. Recognized for multitasking in fast-paced environments, delivering excellent service, and creating a welcoming, home-like environment.

Bilingual in English and Spanish with strong communication, organization, Microsoft Office, and problem-solving skills. Seeking an administrative or healthcare support position.

Bartender | Server | Runner - The Tradition Senior Living - Houston, TX

(2023-06)

Deliver exceptional dining service while fostering a warm, home-like atmosphere for senior residents.

• Provide compassionate assistance to residents living with Alzheimer's disease, dementia, memory loss, and other cognitive conditions.
• Coordinate with kitchen and team members to ensure accurate meal service and dietary accommodations.
• Efficiently multitask between bartending, serving, and food running in a fast-paced environment.
• Build positive relationships through patience, professionalism, and outstanding customer service.

Customer Service Representative / In-Store Shopper - HEB - Richmond, TX

(2021-04 - 2022)

Delivered exceptional customer service by assisting customers with product inquiries, locating merchandise, and resolving shopping needs.

• Carefully selected high-quality grocery items while ensuring order accuracy and customer satisfaction.
• Used sound judgment to make appropriate product substitutions based on customer preferences and product availability.
• Prepared, packaged, and transported online grocery orders, providing efficient curbside service in a timely manner.
• Maintained accuracy and productivity while managing multiple customer orders in a fast-paced environment.
• Collaborated with team members to ensure smooth daily operations and exceed customer service expectations.

Administrative Assistant Intern - Turf Club Apartments - Houston, TX

(2017-07 - 2017-08)

• Answered multi-line phones.
• Filed confidential records.
• Maintained inventory.
• Used OneSite property management software.

Studio Arts - Houston Community College

High School Diploma - George Bush High School