Chris Gordon

Directed operations for a $10M+ budget at EXACT Sports, optimizing inventory and fulfillment through predictive models that supported over 750 events annually. Streamlined logistics for 2,500+ shipments per year while managing vendor relations and apparel coordination. Developed scalable systems and led internship programs, enhancing operational efficiency and workforce development in a fast-paced, event-driven environment.

Director of Operations at EXACT Sports, LLC (2013-01 – Present)

• Lead end-to-end inventory management and fulfillment operations, designing scalable systems and predictive models that anticipate event-specific equipment needs while ensuring seamless distribution and resource availability across the organization
• Manage a $10M+ operations budget covering inventory systems, supply chain logistics, and external vendor relationships
• Coordinate shipping of over 2,500 packages annually via UPS and Shippo, track returns, and recover unreturned equipment across all events
• Manage apparel ordering across event programs, including pre-orders, roster shirt quantities, and size coordination
• Oversee capture and distribution of over 5,000 highlight videos to athletes across events
• Serve as off-site support contact for over 100 events annually, assisting on-site leads with operational issues, staffing, and logistics
• Facilitated and instructed at 8-10 events annually, mentoring high school athletes and fostering achievement of personal and athletic goals
• Selected dates and facilities for over 750 events, including hotel contract negotiations and BEOs for events up to 1,000 participants
• Developed and oversaw summer internship programs, managing over 100 total interns across 12 years
• Hired athletic trainers for events

Account Executive, Inside Sales at InnerWorkings, Inc. (2012-05 – 2012-12)

• Managed and supported 20+ key accounts in the recreation services vertical
• Advised clients on best practices and process management
• Promoted to top inside sales team within months of hire for exceeding goal by 40%

Marketing Associate at Switchfast Technologies LLC (2011-05 – 2012-05)

• Led team in scheduled appointments (85+) and closed sales for 8 consecutive months
• Built a training and mentoring program for new interns

Head Coach at Westchester Baseball (2008 – 2016)

College Hockey at DePaul Hockey Club (2007-01 – 2010-01)

ACHA Division 2

B.S. in Business Administration; Major: Marketing (Sales Leadership); Minor: Industrial/Organizational Psychology – DePaul University (2011-01)