Christopher Hospidales

Dynamic Laboratory Director with talents in service line growth, team building, enhancing performance, cost reduction, optimizing revenue capture, improving quality and staff productivity and enhancing physician and patient satisfaction. Forward-thinking leader with over 20 years of experience in Laboratory Operations. Passionate about leadership, mentoring, coaching and developing people to reach strategic business goals and their individual potential.

Proven ability to manage multiple labs and projects to drive and implement change.

Operations Lab Manager-Anatomic Pathology and Microbiology - Mary Washington Hospital - Fredericksburg, VA

(2022-01)

Manage a team of 25 ensuring timely testing and reports to aid physicians in the diagnosis and provision of quality patient care in support of departmental and hospital goals.

• Supervise daily lab operation activities to guarantee accurate reporting of laboratory procedures to ensure validity of reported results and performance in accordance with department and medical guidelines.
• Monitor department quality control to maintain effective operation of instrumentation and quality of reported test results and to meet accreditation standards.
• Evaluate abnormal and routine tests results and resolve instrumentation problems to confirm validity of reported results in accordance with departmental and regulatory guidelines.
• Assist in evaluating new instrumentation and procedures to maintain state-of-the-art laboratory performance and capability.
• Monitor opportunities for increased efficiency and cost containment.
• Collaboratively develop and implement technical orientation programs for new employees and coordinate continuing education to ensure quality employee development.
• Redesigned the layout of the Anatomic Pathology lab to incorporate a second grossing hood and the cytology prep area for greater efficiency and support.
• Acquired new MS Prime and Virtuo blood culture system
• Implementing Digital Pathology Leica GT 450 Scanner

Interim Lab Manager - Stafford Hospital, A Division of Mary Washington Healthcare - Stafford, VA

(2022-01 - 2022-12)

Manage a team of 27 ensuring timely testing and reports to aid physicians in the diagnosis and provision of quality patient care in support of departmental and hospital goals.

• Supervise daily lab operation activities to guarantee accurate reporting of laboratory procedures to ensure validity of reported results and performance in accordance with department and medical guidelines.
• Monitor department quality control to maintain effective operation of instrumentation and quality of reported test results and to meet accreditation standards.
• Evaluate abnormal and routine tests results and resolve instrumentation problems to confirm validity of reported results in accordance with departmental and regulatory guidelines.
• Assist in evaluating new instrumentation and procedures to maintain state-of-the-art laboratory performance and capability.
• Monitor opportunities for increased efficiency and cost containment.
• Collaboratively develop and implement technical orientation programs for new employees and coordinate continuing education to ensure quality employee development.

Manager, Histology - Methodist Hospital - San Antonio, TX

(2021-01 - 2022-12)

• Managed operations and organized staff schedules for a team of 32, overseeing costs and associated metrics. Redesigned staffing model to maximize staff productivity during peak times.
• Manage daily workflow of histology, Immunohistochemistry (IHC), transcription, send-outs and the Morgue.
• Drove process enhancements by improving IHC TAT from three days to under 24 hours. Improved H&E process for biopsies from 24 hours to 12 hours.
• Led retrofit operations of the morgue to improve capacity.
• Introduced concept of Decedent Affairs Manager over the morgue.

Director Lab Operations, East - Zoetis Reference Labs

(2020-01 - 2021-12)

• Directed operations of six spoke laboratories as well as recruiting, staffing and onboarding for current and new labs.
• Managed problem resolution, troubleshooting, performance management and conflict management.
• Administered payroll and created employee schedules.

Lab Operations Manager, Surgical Pathology - SSM Health, St. Mary's Hospital - Madison, WI

(2019-01 - 2020-12)

• Managed daily operations of surgical pathology and newly acquired cytology lab.
• Designed and managed build out of new cytology preparation lab and screening room-saving roughly 30% on the project cost.
• Budget for newly acquired Cytology lab integrated the staff. Full onboarding, revalidation, functionality were achieved in 3 days.
• Led successful CAP inspection with just one deficiency.

Manager, Anatomic Pathology - Wisconsin Diagnostic Labs (formerly Dynacare) - Milwaukee, WI

(2014-01 - 2019-12)

Managed operations of a CAP-accredited Academic Medical Center Laboratory comprised of 16 faculty Pathologist, 16 residents, 4 fellows, and 56 staff.

• Streamlined Cytology-implemented Hologic T5000 Duo imager and scopes decreasing TAT from 5-7 days to one day. Reduced cytology lab assistant FTEs by 50%.
• Implemented first-of-a kind H&E Stainer driving the staining quality for the customer.
• Implemented barcode specimen tracking for Anatomic Pathology.
• Streamlined the IHC section, reducing the FTE needs by 60%.
• Promoted employee development by designing and implementing career ladders for the department.

Director Lab Operations - PARKS DERMATOLOGY CENTER - Ormond Beach, FL

(2012-01 - 2014-12)

Directed the business operations of a start-up dermatopathology histology lab.

• Designed equipment selection, wrote SOP's and policies, tested equipment, monitored AHCA /CLIA certification and led staffing and training.

Histology Manager - Ameripath - Orlando, FL

(2011-01 - 2012-12)

Managed 52 staff in Specimen processing, non-GYN cytology, immunohistochemistry, special stains, and histology.

• Implemented workload tracking, slide printer install, and setup Selection, install and setup of DAKO Coverstainer.
• Returned the lab to compliance by successfully passing internal inspection not previously passed in the past three years.
• Successfully led the way to pass CAP inspection, not passed in two previous attempts.

Supervisor Anatomic Pathology - Providence Alaska Medical Center - Anchorage, AK

(2008-01 - 2011-12)

• Implemented lean principles to streamline the department and improve workflow.
• Managed the first successful launch of the EPIC Anatomic Pathology module.
• Served as DDI certified Leadership Development Facilitator for Providence Alaska Learning Institute.
• Member of the Providence Alaska Leadership Development Advisory Council.
• Managed hiring, orientation, training and day-to-day operations for staff of 18 staff for the largest hospital in Alaska.
• Managed department budget and productivity: Cytology, Histology, Transcription, and Autopsy Services.
• Oversight of quality assurance and quality improvement.
• Oversight of CAP, CLIA, OSHA, HIPAA, JCAHO departmental compliance.
• Instrumental in leading the department to a passing score by the College of American Pathologist inspection without deficiencies.
• Managed all aspects of staff performance: to include coaching, performance feedback, and progressive discipline process.
• Formulated training policies, procedures and schedules.
• Trained lab assistants for certification as ASCP Histotechnologist and cross-training of other staff.
• Utilized individual training, group instruction, lectures, on-the-job training, demonstrations, conferences, meetings, and workshops.

Supervisor Anatomic Pathology - Mercy Hospital - Portland, ME

(2006-01 - 2008-12)

• Recommended, selected, and implemented instrumentation to increase revenue, improve workflow, decrease turnaround time and improve client and staff satisfaction.
• Designed, planned, budgeted, and hired additional staff in preparation for the transition of the department to the new hospital site.
• Served as College of American Pathologist inspector for 2006 and Laboratory Safety Officer.
• Active member of the hospital safety committee.
• Designed and implemented an immunohistochemistry peer review program.
• Engaged in staff development in anticipation of potential staffing shortfall.
• Prepared weekly staff scheduling and approved payroll and ordering of supplies.
• Coached, counseled, and evaluated staff to align with department and organizational goals.

Supervisor Histology - Labcorp - Portsmouth, NH

(2005-01 - 2006-12)

Supervisor, Histology & Manager, National Technical Training - IDEXX - MA

(2002-01 - 2004-12)

Hospital Corpsman, Clinical Lab Technician, Histology - U.S. Navy

M.B.A. - NORWICH UNIVERSITY

M.S. - Organizational Leadership - Norwich University

B.S. - Becker College