Tashi Jones

Operations & Systems Specialist with 10+ years of experience supporting finance, healthcare, and ERP environments. Skilled in process improvement, documentation, troubleshooting, reporting, and workflow coordination. Experienced with Oracle Cloud ERP, Lawson, and finance operations. Known for working independently, solving problems quickly, and keeping day-to-day operations running smoothly in remote environments.

Founder | Small Business Owner & Operator at Natural Alignment (2025-02 – Present)

• Built and manage systems, workflows, and day-to-day operations for an online business
• Designed AI-assisted workflows and automations to streamline repetitive tasks, content creation, and administrative processes
• Created digital products while independently managing planning, scheduling, execution, and customer experience

Senior Business Analyst at Intermountain Health (formerly SCL Health) (2021-09 – 2025-01)

• Supported daily operations of enterprise financial systems across multiple departments
• Improved workflows, system accuracy, and process efficiency through practical enhancements
• Created documentation, user guides, and internal resources for smoother operations
• Coordinated testing and issue resolution for system updates and releases
• Monitored system performance and resolved operational issues quickly
• Provided dependable support to Finance and IT teams in a remote environment
• Mentored team members and shared process knowledge
• Supported financial systems across multiple departments serving 1,000+ users
• Reduced issue resolution time through prioritization and process improvements

Application Analyst at SCL Health (2017-11 – 2021-09)

• Supported Oracle Cloud ERP transition and ongoing system stabilization efforts
• Resolved user issues and maintained reliable day-to-day system operations
• Coordinated tasks across Finance, IT, and vendor teams to keep work moving
• Improved response times by prioritizing requests and removing blockers

Senior Financial Systems Analyst at SCL Health (2016-03 – 2017-11)

• Maintained financial systems performance and user support operations
• Troubleshot reporting and system issues with speed and accuracy
• Helped improve usability and confidence in internal systems

Financial Systems Specialist at SCL Health (2014-05 – 2016-03)

• Supported Lawson ERP users and resolved finance system issues
• Improved support efficiency through documented processes

Staff Accountant at SCL Health (2013-04 – 2014-05)

• Built automated reports that improved financial visibility and month-end efficiency
• Reduced manual processes through spreadsheet automation and reporting tools

B.S. in Business Administration Emphasis Accounting – University of Northern Colorado (2007 – 2010)