Ciera Ortiz

Detail oriented healthcare professional with 9+ years of experience in clinical support, surgical assistance, and sterile processing. Skilled in sterilizing surgical instruments, assisting providers during procedures, patient care, scheduling, insurance coordination, reviewing medical policies and appealing denied claims. Maintaining organized clinical environments.Strong attention to detail, infection control practices and patient safety.

Medical Assistant/Insurance Coordinator at Denver Vein Center (2017-01 – Present)

• Assist provider during office surgical and vein procedures
• Take patient vital signs, document medical histories, and support patient care
• Administer injections and assist with patient treatments
• Coordinate patient scheduling and follow up appointments
• Process insurance authorizations, appeals, and patient benefit quotes
• Order laboratory testing and prescriptions as directed by providers
• Maintain accurate EMR documentation and organize clinical workflows

Receptionist at Blissful Med Spa (2013-01 – 2016-12)

• Managed front desk operations, scheduling, and multi-line phone systems
• Assisted with payroll and daily office administration
• Provided excellent customer service in a busy medical spa environment
• Maintained cleanliness, organization, and laundry duties

High School Diploma (2009)

Nursing Pre Requisites