Clarissa Bowman

Organised administrator and coordinator with experience across business operations, e-commerce, project support, data management, bookings, events and client communication. Experienced in spreadsheets, databases, customer and order records, invoices, calendars, appointments and logistics. Since 2020 I have run an independent online vintage business alongside project-based styling and e-commerce work, combining administration, international stock sourcing, customer service, data management and deadline-led coordination.

Owner / E-commerce & Business Administrator at AMO Vintage (2020 – Present)

• Manage day-to-day administration and e-commerce operations for an independent online vintage business.
• Maintain spreadsheets, product listings, SKUs, stock databases and customer/order records, keeping data accurate and current.
• Process and track online and direct orders, international shipping, delivery records and customer communications.
• Source stock internationally and track purchases from order through arrival, processing and online listing.
• Manage invoices, sales records and analytics; use performance data to support purchasing and merchandising decisions.
• Create and merchandise product listings, including pricing, imagery, categorisation, availability and SEO.
• Maintain customer data and mailing lists and produce email communications using Mailchimp.

Bookings & Events Coordinator at Tudor Rose, Upnor (2025 – Present)

• Manage telephone enquiries, customer bookings and schedules, recording arrangements accurately.
• Coordinate parties, Christmas bookings and other events, communicating requirements, changes and details.
• Process payments, resolve customer queries, communicate information to colleagues and support daily operations.

Styling & Project Assistant at Freelance (2014 – 2024)

• Supported fashion, celebrity, television and music projects; managed calendars, appointments and schedules across multiple briefs.
• Coordinated logistics and changing project requirements against fixed deadlines, liaising with clients, brands, PR contacts and stylists.
• Maintained clear project information and followed up with clients and external contacts to keep arrangements, requirements and deadlines on track.
• Coordinate press loans, rentals and placements with stylists, PR contacts, clients and international retail partners.

E-commerce Visual Direction Consultant at Napapijri (2020 – 2024)

• Advised on visual direction, presentation and organisation of online retail content, delivering independently to project requirements and deadlines.

Website & E-commerce Projects at Emma Brewin (2020 – 2024)

• Supported website building, updates and online shop administration, including functionality, navigation, email mailers and customer experience.

Concession Manager at Topshop, Bluewater (2017 – 2020)

• Managed concession operations, coordinating stock, sales, customer service and competing priorities.
• Liaised with store teams and external management, trained colleagues and resolved operational issues.

Cash Desk Lead / Retail Assistant at Zara, Bluewater (2013 – 2017)

• Led upper-floor cash-desk operations, handling high volumes of transactions, returns and enquiries accurately while supporting colleagues.

BA (Hons) in Fashion Promotion – University for the Creative Arts, Rochester

BTEC National Diploma – University for the Creative Arts, Rochester

GCSEs – Rochester Grammar School for Girls