Daevon Bryant

Results-driven business professional with extensive experience in leadership, back-office operations, and strategic problem-solving. Proven ability to enhance business performance through effective management, process optimization, and innovative solutions. Adept at marketing and promotions, with a focus on driving growth, improving operational efficiency, and fostering a dynamic, results-oriented environment.

Night Auditor - Hampton Inn & Suites - Cincinnati, OH

(2025-03)

• Manage overnight front desk operations, including guest check-ins/outs and specialized requests.
• Conduct nightly audits, verify revenue reports, and resolve complex billing discrepancies.
• Maintain strict hotel safety protocols and ensure guest satisfaction during nighttime hours.

Community Management Intern / Shift Leader - Walgreens - Cincinnati, OH

(2025-05 - 2026-01)

• Promoted to Shift Lead to manage front-end operations, pharmacy support, and daily store execution.
• Secured Walgreens as a community event sponsor and coordinated pharmacist-led public health sessions.
• Led staff training, visual merchandising, and opening/closing procedures.

Product Management Specialist - Hoxworth Blood Center - Cincinnati, OH

(2023-09 - 2024-12)

• Led daily operations to support uninterrupted laboratory service and on-time delivery.
• Improved inventory accuracy and distribution efficiency by managing reconciliation and logistics.
• Managed blood component procurement while maintaining full regulatory compliance.

Team Leader - Turfway Park Racing & Gaming - Florence, KY

(2023-01 - 2023-08)

• Supervised and coordinated teams of up to 10 employees to ensure efficient workflow.
• Collaborated with management to address guest needs and enhance overall satisfaction.
• Assisted with daily food service operations and contributed to menu development.

Licensed Insurance Agent - Progressive Insurance - Cincinnati, OH

(2022-08 - 2023-01)

• Utilized consultative selling techniques to match insurance products to customer needs.
• Proactively identified upselling opportunities for additional products, contributing to revenue growth.
• Managed complex policy and billing inquiries with clear, professional communication.

Customer Service Representative - U.S. Bank - Cincinnati, OH

(2021-06 - 2022-08)

• Consistently ranked as a top performer for call handling efficiency and customer satisfaction.
• Educated customers on digital banking tools and resolved technical issues to enhance user experience.
• Applied de-escalation strategies to manage high-pressure customer concerns and maintain service excellence.

Associate of Applied Business - Marketing Management - Cincinnati State Technical and Community College (2026-12)