Account Manager/Outside Sales - TruckPro - Birmingham, AL
(2024-01)
TruckPro is a leading distributor of after-market heavy-duty truck & trailer parts.
- Actively sought out new customers to increase market share and branch footprint as well as reactivate dormant accounts.
- Forecast and bumped stocking levels to help meet customer product demand
- Accountable for maximizing sales and gross profit within my assigned territory.
- Utilized Salesforce and industry periodicals to help increase sales and keep current on present-day trends.
Outside Sales Representative - FleetPride - Bensenville, IL
(2021-01 - 2024-12)
FleetPride is the largest after-market distributor of heavy-duty truck & trailer parts in the U.S.
- Accountable for maximizing sales and gross profit within my assigned territory.
- Actively sought out new customers while trying to further grow shares within my existing accounts.
- Utilized CRM and industry periodicals to help increase sales and keep current on present-day trends.
- Average monthly sales growth of 114% to plan.
- Kept customer apprised of supply, stocking levels as well as current monthly offering.
- Help to resolve customer issues.
Account Manager - Illinois Auto Central (IAC) - McCook, IL
(2016-01 - 2020-12)
Illinois Auto Central is an authorized ThermoKing sales, service and parts dealership.
- Sales and Customer Service Account Manager for ThermoKing (The leader in the transport refrigeration industry)
- Selling products by engaging with various businesses including small to large trucking fleets, national leasing companies, municipal transport entities (such as Pace Bus and Chicago Transit Authority) and several fleets within the construction industry.
- 20% sales growth year over year (for four years) attributed to outstanding customer service skills.
- Aggressively hunted and cold-called dormant and new customers to build a book of business.
- Developed a trusted advisor relationship with key accounts, customer executives, and stakeholders on local and national levels.
- Assisted customers to resolve issues and aided with escalations if needed.
- Forecast and track account metrics as well as prepare account status reports.
Manager/Consultant - Sal's Beverage World - Addison, IL
(2006-01 - 2016-12)
Sal's Beverage World is a retail liquor store chain in the near Western Chicago suburbs specializing in wine, beer and spirits.
- Accountable for ordering and upholding the Microbrewery section which increased revenue by an average of 7% monthly over a 14-month period.
- Responsible for day-to-day store operations while directing, mentoring and supervising employees in receiving, stock replenishment and customer service.
- Maintained friendly and professional customer interactions while demonstrating that customers come first by serving them with a sense of urgency
- Shared product knowledge with customers while making personal recommendations.
- Spearheaded social media and email campaigns to keep customers informed of new products and upcoming events.
- Set up manufacturer (wine, beer and spirit) dinners along with other company and industry events.
Vice President of Sales - Nine 4 Nine Distribution - Chicago, IL
(2005-01 - 2006-12)
An importer and distributor of fine wines and spirits primarily from South America.
- Improved base sales on average of 120% in the first 6 months resulting in an $86,000 increase over the prior year. Clients included Binny's Beverage Depot, Whole Foods, Garden Fresh Markets, P.F. Chang's and Wine Styles.
- Utilized relationship-building skills to successfully penetrate chain accounts, which increased sales volume 40% monthly.
- Proactively contacted existing and potential accounts on a consistent basis by way of phone, email, and face-to-face meetings, which aided in further product up selling and market share distribution.
- Responsible for building new product brands with vast national, regional and local chain accounts.
- Helped to increase customer's revenues by coordinating tasting events, conducting staff product knowledge meetings and organized inter-organizational bonuses for staff on premise accounts creating a steady momentum of product dispersion as well as strengthening customer relations for the firm.
Account Manager - Wein-Bauer Distributing - Franklin Park, IL
(2001-01 - 2005-12)
Wein-Bauer Distributing is an importer and distributor of wine, spirits and beer.
- Responsible for sales and order activity related to maintaining existing accounts and developing accounts in the Chicago metropolitan area. The client base included both on and off premise chains and independent retailers.
- Maintained new and existing accounts with house brands and specialty wines, beers, and spirits.
- Revitalized inactive accounts and increased sales volume.
- I participated and organized continuing education seminars focusing on new product awareness, sales and marketing techniques, and customer relations in order to increase sales effectiveness.
- Gained knowledge of new wines and products through bimonthly or mandatory training sessions
- Assessed, hired and managed regional sales representatives to represent a manufacturer's product line which contributed $1.2M of ending annual sales volume.
