Danna Atkins

Over 25 years of successful experience in leadership as Manager, Supervisor and Director. Highly effective in client management, motivating and supervising employees. Well organized: strong in planning and implementing programs.

Customer Service Manager - Foodlion Delhaize Inc - Salisbury, NC

(2026-05)

• Manage the day-to-day operations of the store front end, ensuring all company policies and procedures are followed
• Monitor team to ensure best practices are followed
• Train and coach team daily
• Cash handling and daily cash deposits
• Weekly timecard created and managed for updates
• Interviewing on-boarding and training all new hires for front end associates

Area Service Manager - Masis Staffing Solutions - Charlotte, NC

(2025-01 - 2026-04)

• Manage the day-to-day operations of assigned branches, ensuring all company policies, best practices, and compliance standards are followed
• Monitor the submission of timecards and time clock data, troubleshoot data entry issues, and serve as a compliance agent for the HR department
• Recruit, train, and develop a contingent workforce to meet client needs, while also addressing and resolving client issues and concerns promptly
• Monitor team and branch performance against company goals and Key Performance Indicators (KPIs), managing performance improvement plans as needed and ensuring profit goals are met
• Identify and capitalize on growth opportunities within the assigned area
• Provide regular updates on sales performance, operational challenges, and opportunities to senior leadership
• Coach, develop, and mentor team members to monitor performance and ensure they meet or exceed deadlines

Community Director - MyWorkChoice (The Greene Group) - Ft Mill, SC

(2019-01 - 2025-12)

• Managed and Trained Onsite Team of 7
• Managed up to 400 Flex Workers for 3 client sites throughout Charlotte and Ft Mill areas
• Processing Payroll for all sites using Tableau
• Managing Applicant Tracker for employees clocking in and out for each shift
• Supported several Client Sites with hiring and maintaining employees
• Actively market qualified field employees to existing customers
• Interpreted Human Resource policies and procedures to employees to ensure compliance
• Daily meetings with Leadership to review forecast, accident reports, and new hires projections
• Provided weekly and monthly headcount reports
• Work closely with HR Manager and Safety Manager to ensure MWC Employees are following all policies and procedures
• Monthly and Quarterly Employee Performance Review

Operations Supervisor - TransForce Inc - Charlotte, NC

(2017-07 - 2018-10)

• Manage applicant database
• Pre-screen and interview drivers for potential positions
• Process new hire requirements of drug screens, background checks, employment verification and education verification
• Documentation of all hired drivers into ERecruit
• Processed payroll for all contracted drivers
• Employee relations and Employee benefits

Senior Recruiter (Direct Hires and Temp to Hires) - DecisionPathHR - Charlotte, NC

(2016-07 - 2017-07)

• Mentoring and coaching all new team members for effective recruitment and placement of candidates
• Training recruiters in effective job posting systems, writing skills, interviewing skills and resume reviewing
• Supporting manager with team building techniques: job fairs, training tool, coordinating special projects for recruiting placements of qualified applicants
• Managed ad generation for new business and recruiting sources
• Actively market qualified field employees to new and existing customers
• Interpreted Human Resource policies and procedures to applicants to ensure compliance

Senior Employment Staffing Recruiter/Active Branch Manager (Direct Hires and Temp to Hires) - Volt Workforce Solutions - Charlotte, NC

(2005-09 - 2016-07)

• Generated new sales business for Branch
• Oversaw branch to ensure monthly sales quota was met
• Processing of payroll for all active Temporary and Temporary to Hire workers
• Negotiation of new sales contracts
• Mentoring and coaching all new team members for effective recruitment and placement of candidates, training recruiters in effective job posting systems, writing skills, interviewing skills and resume reviewing
• Managed ad generation for new business and recruiting sources, actively market qualified field employees to new and existing customers
• Interpreted Human Resource policies and procedures for applicants to ensure compliance

Diploma - Olympic Senior High School

Certification - Medical Office Assistant - Rowan Cabarrus Community College