Danny Smith

Highly accomplished and decisive process improvement executive leader with over 25 years of experience in Healthcare and Hospitality services. Driving complex, multi-site operations growth and managing KPIs. Leading cultural shifts in operations and influencing key decisions pertaining to strategic initiatives, operating models, and operational execution. Resolving long-term issues by implementing new improved systems built to further change management strategies.

Founder & CEO - Smith Group Consulting & Services

(2023-06)

Healthcare and Nonhealthcare Support Services and Operational Improvement Consultant

• Assist organizations improve their operations and patient care by providing expert advice and implementing solutions.
• Develops and implements system vision and strategy. Focuses on keeping up to date with industry's best practices, leading edge processes, and future standards. Ensured that each campus successfully and completely implemented standardized approaches.
• Manages and develops a multisystem of high-level regional leaders.
• Manages regional financial budgets and implements financial strategies to reduce costs and optimize operational efficiencies within an organization.
• Coordinates with quality to ensure all protocols align with system infection prevention requirements.
• Derives success by consistently building, transitioning, and optimizing organizational infrastructures, processes, and measurement systems to increase value.
• Subject matter expert at both operational and strategic levels.

Improvement Consultant - THECOHAB – Home Healthcare

(2025-07)

Advises Home Health Agencies on improving operations, clinical quality, regulatory compliance, and financial stability.

Improvement Consultant to Long Island Region - NYU Langone Health - Long Island, Manhattan, Brooklyn

(2024-04 - 2025-05)

Regional Oversight of Support Services to Clinical Care (Environmental Services | Laundry Retail and Distribution Management | Patient Transportation). Regional operational and strategic oversight of multiple NYU Health's hospital site locations and offsites.

Regional Director Trinity Hospitality Services - Trinity Health - Michigan, Ohio, Georgia

(2020-12 - 2023-09)

Regional Oversight of Support Services to clinical care (Environmental Services | Laundry Retail and Distribution Management | Patient Transportation | Safety Leader and Liaison for THS). Regional operational and strategic oversight of multiple Trinity Health's hospital site locations and offsites.

• Developed and implemented system vision and strategy. Focused on keeping up to date with industry's best practices, leading edge processes, and future standards. Ensured that each campus successfully and completely implemented standardized approach.
• Managed and developed a multisystem of high-level regional leaders.
• Managed regional financial budgets and implemented system financial strategies to reduce costs and optimize operational efficiencies in aggregate for Trinity Health.
• Coordinated with Trinity Health system quality to ensure all protocols align with system infection prevention requirements.
• Derived success by consistently building, transitioning, and optimizing organizational infrastructures, processes, and measurement systems to increase value.
• Subject matter expert at both operational and strategic levels.

System Director of Operations - Premier Health Network

(2014-11 - 2020-01)

System Oversight of Support Services to clinical care (Environmental Services | Laundry Retail and Distribution Management; Performance Improvement Leader). Operational and strategic oversight of all Premier Health's hospital site locations and offsites.

• Developed and implemented system vision and strategy. Focused on keeping up to date with industry's best practices, leading edge processes, and future standards. Ensured that each campus successfully and completely implemented standardized approach.
• Managed and developed a multisystem of high-level leaders.
• Managed system financial budgets and implemented system financial strategies to reduce costs and optimize operational efficiencies in aggregate for all of Premier Health Network.
• Coordinated with Premier Health system quality to ensure all protocols align with system infection prevention requirements.
• Subject matter expert at both operational and strategic levels.

Director of Environmental Services - Premier Health Network – Miami Valley Hospital

(2009-10 - 2014-11)

Managed all EVS Operations in an acute care hospital to maintain consistent, high quality cleaning results including 13 managers and 250+ FTEs.

• Subject matter expert at both operational and strategic levels.
• Transitioned EVS to an in-house service and improved 20 raw points overall cleanliness with an upward trend in inpatient satisfaction (HCAPHS) scores over the course of 4 years.
• Physician satisfaction score increased 18.6 points over the course of 3 years.
• Co-Chaired the implementation and continued growth of recycling "Go Green" initiative at MVH, which involved over 50% of the facility.
• Transitioned EVS cleaning chemicals and processes to "Green Cleaning".
• Successfully met all Regulatory Standards to include Ohio Department of Health, Total Joint Commission, CMS, and other agencies.
• Nominated for Dayton's 40Under 40 Achievement Award February 2011
• Nominated for Parity Inc's Top 10 African American Male Award – November 2011.

Director of Environmental Services Systems Start-up Engineer - Hospital Housekeeping Systems (HHS)

(2008-05 - 2009-10)

Monitor cleanliness and linen services through HS programs. Management support and assistance to other HHS accounts to include Interim Director Support to Forest General Hospital in Hattiesburg, MS, Baton Rouge General Facilities in Baton Rouge, LA. Active Member of ASHES.

Executive Area Support Director & Director of Environmental Services - Medi-dyn, Inc. - South Florida, Tennessee, Louisiana

(2005-06 - 2008-05)

Provided area system support to several South Florida, Tennessee, and Louisiana healthcare facilities. Managed all EVS Operations to maintain consistent, high quality cleaning results.

BA - Computer Science - Arkansas State University