Dariana Montero

Full time

Assistant Property Manager - Wingate Management Company - Lowell, MA

(2024-04)

Full time

• Show available apartments to prospective residents and process applications
• Complete Annual lease renewals and Interim Certifications
• Waitlist management
• Assist Property Manager as needed
• EIV Reporting
• Provide superior customer service and communication to residents and prospects to enhance customer
• Inspect the community to ensure that the Community Rules and Regulations are adhered to
• rent collection, create late notices, posting rents, serving legal notices and/or serving eviction notices at the direction of local counsel
• Inspect vacant and make-ready apartments, follow-up on all work orders as necessary

Administrative Assistant - Wingate Management Company - Lowell, MA

(2023-03 - 2024-07)

Temporary Role

• Supported the administrative needs of the Property manager to ensure letters, documents and other materials were produced with accuracy and established within timeframes
• Generated copies of printed materials
• Collected and entered rent checks
• Conducted interviews and collected necessary paperwork to process their annual recertifications Translated in Spanish for residents and applicants
• Waitlist Management
• Entered applications into OneSite
• Provided excellent customer service and communication to all residents and prospects to enhance customer satisfaction
• Answered phone calls and emails and responded in a timely manner
• Filed documents according to resident files

Behavior Technician - Linx Autism Services - Worcester, MA

(2021-09 - 2023-06)

• Provided direct client care in a 1 on 1 and group settings utilizing intensive teaching and natural environment training arrangements
• Followed the prescribed behavioral skill plan for each client
• Ensured patients and parents were informed of the skill plan that was set in place

Referral Specialist - Greater Lawrence Family Health Center - Methuen, MA

(2022-05 - 2023-01)

• Answered phone calls and emails regarding patient referrals
• Confirmed and ensured procedures would be covered by patient's medical insurance
• Informed patients on referral timeline and walked them through the process

PCA Personal Care Assistant - Stavros Center For Independent

(2019-02 - 2019-09)

• Delivered quality care to patients and assisted them with their daily routine activities
• Provided excellent customer service to patients and ensured they received the help and care they needed

Verizon Wireless Sales Representative - Verizon - Lawrence, MA

(2018-06 - 2019-05)

• Responsible for proactively offering new products and services
• Generated sale leads and ensure target sales were met
• Assisted customers with questions and concerns regarding products and services

Sales Associate - Macy's - Salem, NH

(2017-12 - 2018-06)

• Established personal connections with customers, exceeding customer service expectations
• Accurately tracked customer orders, identified, and resolved any issues during order fulfillment

Business finance - Northern Essex Community College (2022-12)