Davon Johnson

US Army veteran completing the Computer Network Systems Technician program at IntelliTec College, with hands-on training in computer networking, hardware and software troubleshooting, and system configuration. Brings eight years of operational work across security, aviation support, and customer service. Seeking help desk and IT support technician, desktop support, computer repair and bench technician, technical support representative, IT field service, and service desk analyst roles in Colorado Springs.

Safety Security Officer - Springs Rescue Mission - Colorado Springs, CO

(2022-07)

• Develop and implement emergency preparedness and evacuation plans across the facility.
• Ensure standards and codes established by city, county, state, federal, and regulatory entities are met.
• Investigate violations and document findings for follow-up action.
• Assess and respond to training needs so employees are kept compliant.

Customer Service Representative - Family Dollar / 7-Eleven - Buffalo, NY

(2021-01 - 2022-06)

• Helped customers with complaints and questions at the point of service.
• Provided customers with information about products and services.
• Took orders and processed returns accurately.

Aviation Support Specialist - Prior Aviation - Buffalo, NY

(2019-01 - 2021-12)

• Supported charters, aircraft management, flight training, cargo handling and screening, and security screening.

Infantryman - US Army - Colorado Springs, CO

(2014-01 - 2018-12)

• Assisted in the performance of reconnaissance operations.
• Employed, fired, and recovered anti-personnel and anti-tank mines.
• Located and neutralized mines.
• Operated, mounted and dismounted, zeroed, and engaged targets using night vision sight.

Computer Network Systems Technician Program - Computer Network Systems - IntelliTec College (2025-08)

Regents Diploma - Niagara Falls High School (2008-09 - 2012-06)