Deanna Hall

Experienced office and practice management professional with over 15 years of success managing a busy two-doctor veterinary practice. Skilled in administration, payroll processing, bookkeeping, customer service, personnel management, scheduling, billing, and accounts receivable. Proven ability to maintain accurate records, coordinate complex operations, and support investigative canine drug studies in a regulated environment. Seeking a part-time remote position (approximately two days per week).

Practice Manager / Receptionist at All About Pets (2009-07 – Present)

• Manage daily operations of a busy two-doctor veterinary clinic.
• Coordinate appointment scheduling and maintain patient and client records.
• Oversee personnel scheduling and assist with employee management.
• Process payroll and maintain financial records using QuickBooks.
• Handle billing, invoicing, collections, and accounts receivable.
• Provide exceptional customer service and serve as the primary point of contact for clients.
• Maintain confidential medical and financial records with a high level of accuracy.
• Support veterinarians and staff in maintaining smooth daily clinic operations.
• Assisted in administrative and operational aspects of investigative canine drug studies.
• Maintained study documentation and detailed research records.
• Supported compliance with study protocols and reporting requirements.
• Collaborated with veterinary professionals and research personnel to ensure accurate data collection.

High School Diploma – Monett High School (1987)