Denise Harrise

Environmental services professional with a strong track record in maintaining high cleanliness and sanitation standards in healthcare settings. Skilled in efficiently preparing patient rooms and reporting safety concerns, ensuring a safe and welcoming atmosphere for patients and staff. Committed to delivering quality service that enhances overall patient experience.

Housekeeper at Kindred Hospital -HHS (2026-01 – 2026-05)

• Maintained cleanliness and organization in patient and public areas.
• Ensured that all health standards were met during cleaning operations.
• Returned rooms to occupant-ready status to satisfy future guests.
• Replaced sheets and pillowcases daily and used hospitality corners beds to provide comfort for guests.
• Communicated effectively with staff to coordinate housekeeping efforts.
• Assisted team members with heavy cleaning tasks.
• Relocated beds and sofas to thoroughly clean baseboards and eliminate dust from hard-to-reach areas.
• Reported maintenance issues to ensure timely repairs and upkeep.

Environmental Services Aide at AdventHealth Hospital (2024-05 – 2024-11)

• Upheld cleanliness and sanitation standards across patient care areas, contributing to patient safety and satisfaction.
• Promoted a safe and comfortable environment for patients, visitors, and staff through consistent maintenance efforts.
• Cleaned and prepared patient rooms for new admissions and discharges.
• Kept nursing stations clean, organized, and fully stocked to facilitate efficient patient care.
• Reported damaged, missing, or unsafe equipment to management promptly.

Environmental Services Aide at Crothall Healthcare (2019-01 – 2024-04)

• Performed daily cleaning and sanitization of patient rooms, hallways, and nursing stations.
• Followed healthcare cleaning protocols and infection-control procedures.
• Executed room turnovers efficiently, ensuring adherence to quality standards.
• Maintained a clean and welcoming healthcare environment, enhancing patient comfort and satisfaction.
• Identified and reported maintenance and safety concerns to appropriate departments, facilitating prompt resolution.

Administrative Cargo Aide at Intercruises Shoreside & Port Services (2017-11 – 2018-03)

• Verified passports, visas, and travel documentation during check-in.
• Guided passengers through terminal operations, prioritizing safety and efficiency.
• Delivered customer service by addressing guest inquiries during boarding, enhancing overall passenger experience.
• Coordinated luggage handling and embarkation procedures for cruise passengers, ensuring smooth transitions.

Medical Billing & Coding Extern at LoCicero Medical Group (2009-03 – 2009-05)

• Supported billing and coding operations within a healthcare office setting, contributing to streamlined workflows and enhanced patient service.
• Performed data entry of billing and insurance documentation to maintain up-to-date financial records and facilitate timely processing.
• Processed Explanation of Benefits (EOBs) to clarify patient billing statements.
• Updated patient account information and medical records to ensure accuracy and compliance with healthcare regulations.

Associate of Science in Computer Science - Network Engineering – Florida Career College (Formerly Anthem College) (2014-06)

Certificate of Technical Studies in Computer Networking Information Technology Specialist – Florida Career College (Formerly Anthem College) (2013-06)

Certificate in Medical Billing and Coding Specialist – Sanford-Brown Institute (2009-01)