Devin Foster
Scheduling Specialist / Front desk receptionist
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About
Versatile and detail-oriented scheduling specialist with 30 years of experience in medical administration, excelling in patient scheduling and insurance verification. Proven ability to manage complex schedules for multiple providers while ensuring compliance with HIPAA regulations. Skilled in enhancing patient interactions and streamlining office operations, contributing to improved patient care and satisfaction.
Experience
Scheduling Specialist / Front desk receptionist - OBGYN - Pensacola, FL
(2022-01 - 2026-04)
- Assiting in a fast pace OBGYN office daily operations
- Opening building and office
- Check-in/ Check-out
- All incoming referrals: surgical consults and new OB appointments
- Answering / transfer all incoming calls
- Schedule for 3 providers: annual GYN and coordinating OB / ultrasound follow- up appointments and in office procedures.
- Creating new patients charts
- Work daily admin buckets
- Insurance eligibility / Verify authorizations a week prior to appointments
- Highest at collecting co-pays and past due balances within the medical groups
- Managing petty cash daily/monthly logs
- Process medical record request
Procedure scheduler - Gastroenterology HealthCare - Pensacola, FL
(2020-05 - 2021-10)
- Scheduled gastro procedures / labs / images for 9 different providers
- Assist answering and transfer calls
- Managed hospital consult call schedule from the ED department
- Assist with incoming referrals
- Request insurance authorizations for surgical procedures / lab/ imaging
Education
General Studies (Florida GED High School Diploma) - General Studies - Pace High School (1992-08 - 1995-10)