Cameron Franklin

Customer service professional with experience welcoming guests, directing visitors, answering questions, and keeping reception and service areas organized.

Background includes front-desk support in a sports center, concierge service in transportation, and fast-paced food service. Skilled in resolving routine concerns, communicating clearly, and adapting to changing priorities.

Front Desk Receptionist - Adecco

(2024-04 - 2026-07)

• Welcomed visitors and provided courteous front-desk support in a professional reception setting.
• Responded to questions, directed guests to appropriate contacts, and helped resolve routine requests.
• Communicated with visitors and colleagues to support a smooth, helpful guest experience.
• Maintained an organized reception area while adapting to changing daily priorities.

Team Member - Bagelmania

(2024-04 - 2026-07)

• Recorded customer orders accurately and prepared food items to match customer requests.
• Processed customer transactions using a cash register in a fast-paced food service setting.

Floor Staff Services Associate - Beach Chriopractic Sports Center

(2023-02 - 2024-04)

• Greeted incoming guests, notified staff of arrivals, and directed visitors to meeting spaces.
• Answered guest questions and independently resolved service issues.
• Cleaned and organized office areas to maintain a tidy, functional entryway.

Customer Service Concierge - BlackLane

(2021-02 - 2023-01)

• Adapted to shifting priorities in a fast-paced transportation service environment.
• Resolved escalated customer concerns to support customer relationships and recover revenue opportunities.
• Monitored team performance and collaborated with management to implement service improvements.

High school diploma or GED - Estancia High School (2013-06 - 2017-06)