Dewinta Putri

Administrative and Customer Service professional with 2 years of experience managing customer records, transaction data, and administrative documentation. Skilled in data entry, document management, spreadsheet tracking, and customer support. Experienced in maintaining accurate records, verifying information, and handling confidential data with professionalism. Strong organizational skills, attention to detail, and ability to work independently in remote environments.

Customer Service Representative at Uwais Reload (2023-05 – 2024-01)

• Managed customer inquiries and transaction-related requests through online communication channels.
• Processed customer information and transaction records accurately.
• Maintained customer databases and updated records on a daily basis.
• Assisted customers with transaction issues while ensuring data accuracy.
• Verified customer information before processing transactions.
• Maintained organized records and documentation for operational use.

Administrative Staff at OTomatis (2024-01 – 2025-03)

• Managed and updated administrative records with a high level of accuracy.
• Organized company documentation and maintained digital filing systems.
• Prepared daily operational reports and administrative records.
• Verified and reviewed information before processing and reporting.
• Supported internal operations through accurate data management.
• Maintained confidential business information and documentation.

Sales & Administrative Support at Naughty (2025-05 – 2026-05)

• Assisted customers directly by providing product recommendations and support.
• Achieved sales targets through effective customer engagement and product knowledge.
• Processed sales transactions and maintained accurate sales records.
• Assisted with inventory monitoring and stock tracking activities.
• Updated administrative reports and operational documentation.
• Delivered excellent customer service while supporting daily store operations.

Social Science (IPS) – MAN Kota Batu (2020 – 2023)