Business Analyst
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Highly accomplished professional with 20+ years of excellence in leading Medicare Secondary Payer work (MSP), claim and business operations creating strong collaborative relationships across organizations, between stakeholders and project teams. Possesses excellent analytical skills with proven success in identifying the root cause, generating and implementing innovative solutions, creating value and improving operations. Recognized by peers and employers for comprehensive knowledge of Medicare Secondary Payer program.
Consistently ensures effective collaboration to complete and resolve issues.
Currently senior consultant for Kelley MSP Solutions, a company I started in January 2024. I've been in the medical insurance field for 20+ years in a variety of roles from claims processor, appeals analyst, to Medicare Secondary Payer operations and analyst.
Business Analysis Certificate – DUKE UNIVERSITY May 2019
Intermediate Microsoft Access 2007 – DURHAM TECHNICAL COMMUNITY COLLEGE November 2013
Introduction to SQL – DURHAM TECHNICAL COMMUNITY COLLEGE March 2014
Introduction to PowerPoint – DURHAM TECHNICAL COMMUNITY COLLEGE May 2012
Getting Started with Excel 2007 – DURHAM TECHNICAL COMMUNITY COLLEGE February 2012
ALHC Designation – INTERNATIONAL CLAIM ASSOCIATION May 2000
