Diana Torres Rodriguez

I am currently a Junior at Saint Xavier University. I am majoring in Accounting, and a minor is Spanish. I am always excite to meet new people and help them in anyway I can. I have 2+ years of experience in customer service, and have a reputation for being a welcoming receptionist.

Front Desk Coordinator • MAC Properties • November 2020- PRESENT

• Facilitated communication between staff and external parties by coordinating messages, mail, and packages 
• Triaged incoming calls, determining nature and support necessary to handle each inquiry 
• Prevented billing problems by verifying insurance and personal information with care 
• Supported strict property security, monitoring visitors and restricting access 

Enumerator • United States Census Bureau • August 2020 - October 2020

• Protected individuals sensitive and confidential information with consistent care of use of established surveying protocols
• Maintained custody over forms until submitting for official counting
• Met daily interview goals by working quickly and maintaining strong control over interviews

Majoring in Accounting, and minoring in Spanish. I will receive my Bachelor's in May 2024.