Donisha Jones

Certified Pharmacy Technician with experience in retail pharmacy, fulfillment operations, inventory management, and data accuracy. Detail-oriented professional with strong knowledge of pharmacy workflows, HIPAA compliance, and medication processing. Experienced using pharmacy software, resolving discrepancies, and working efficiently in fast-paced environments. Currently completing the Google Project Management Certificate and seeking a remote Prior Authorization Pharmacy Technician position.

Pharmacy Technician at Walgreens (2023-01 – Present)

• Accurately processed prescriptions while following pharmacy regulations and safety procedures.
• Maintained medication inventory, monitored expiration dates, and supported inventory accuracy.
• Used pharmacy management software to process prescriptions, returns, and inventory records.
• Collaborated with pharmacists and healthcare providers to resolve medication-related issues.
• Maintained HIPAA compliance and high standards of patient confidentiality.

Fulfillment Specialist at Amazon (2022-01 – 2023-01)

• Processed high-volume customer orders while maintaining exceptional accuracy.
• Performed quality checks and resolved order discrepancies.
• Used warehouse management systems to track inventory and productivity.

Member Service Representative at Navy Federal Credit Union (2021-01 – 2022-01)

• Resolved account inquiries with accuracy while documenting customer interactions.
• Processed financial transactions and maintained confidential records.
• Used CRM and banking software to update account information.

E-commerce Fulfillment Associate at Walmart (2019-01 – 2020-01)

• Prepared online grocery orders accurately in a fast-paced environment.
• Verified order accuracy and collaborated with team members to meet productivity goals.

– Pensacola State Collegiate High School